Experience

Laemmle Theatres LLC

• United States
• Entertainment
• 1 - 100 Employee

• Information Technology Operations Manager

  • Jan 2008 - Present

  -Maintain the IT facilities & infrastructure for up to 11 retail locations, including remodels and new locations. Areas such as low voltage, telecom, server rooms, and security camera (CCTV) management.-Help desk & vendor management for 100+ employees including executives. Mentor and train nine retail IT staff. Recent projects include company-wide digital signage rollout, PCI security improvements, and custom intranet. -Design company-wide custom database. Integrations with Point of Sale, booking, accounting, human resources employee data, print advertising, website, and more.-Manage Active Directory, terminal server (RDS), Hyper-V, Microsoft 365, NAS/Synology, Spiceworks, CCTV, Jira, Cisco Meraki networks and maintain laptops, tablets, desktops, peripherals, printers, POS, digital signage, VoIP, and A/V projection equipment. Show less

• Help Desk, Webmaster, Brand Manager

  • Jan 2000 - Jan 2008

  -Tech support for up to 11 locations, 100+ employees, and for a wide range of technical abilities. Design IT workflow for office employees such as human resources document scanning procedures.-Manage, design, code, and direct web development projects and 3rd party vendor teams. Provide logic, documentation, and training to all employees and support staff. Provide help desk to customers.-Design branding, logos, and print media campaigns. Reduced cost per page by implementing multi-function laser printers/scanners. -Audit telecom systems from multiple vendors. Eliminate unnecessary items resulting in savings, refunds, and cost avoidance. Reconfigure corporate office trunk lines and call routing to eliminate organizational communication problems. Add and administer VOIP systems. Show less



IndieBeginning

• Greater Los Angeles Area

• Business Owner

  • Jan 2004 - Jan 2008

  ➔ Sales, layout design, and owner of an advertising business. ➔ Mentor and train employees i n l ayout advertising software such as Quark, Adobe InDesign, and font management. ➔ Help Desk support for ad delivery systems using FTP/HTTP. ➔ Sales, layout design, and owner of an advertising business. ➔ Mentor and train employees i n l ayout advertising software such as Quark, Adobe InDesign, and font management. ➔ Help Desk support for ad delivery systems using FTP/HTTP.



Toyfan.com

• Los Angeles, California

• IT Support Specialist & Database Design

  • Jan 1998 - Jan 1999

  ➔ Provide help desk for 3-5 employees including executives. ➔ Develop Microsoft Access database and order processing system with integrations from QuickBooks and website. ➔ Research and implement operational efficiencies. ➔ Provide help desk for 3-5 employees including executives. ➔ Develop Microsoft Access database and order processing system with integrations from QuickBooks and website. ➔ Research and implement operational efficiencies.