Matthew Kiesow
Supply Chain Analyst + Customer Master Data Analyst at SC Johnson Lifestyle Brands- Claim this Profile
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Topline Score
Bio
Credentials
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Hootsuite Platform Certification
HootsuiteFeb, 2023- Nov, 2024 -
SAP Ariba Supply Chain Collaboration Overview
LinkedInSep, 2021- Nov, 2024 -
Passenger Endorsement (P) (CDL)
DMV.ORGApr, 2018- Nov, 2024
Experience
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SC Johnson Lifestyle Brands
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United States
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Manufacturing
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100 - 200 Employee
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Supply Chain Analyst + Customer Master Data Analyst
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Nov 2021 - Present
Responsible for processing and reviewing daily orders across all four Lifestyle Brands in SAP, including 100+ SKU’ s. Maintain customer delivery portals to relay routing and shipment schedule to my customer counterparts. Deliver daily status reports on KPI’s and explain meant and missed marks. Review daily shipments and proactively mitigate backlogged orders. Accurately and efficiently process manual orders from order receipt to final delivery in SAP. Route orders for shipping by accessing customer portals when applicable. Ensure the effective management of open orders to achieve on time delivery. Communicate order details and shipping information to distribution centers across the LSB network. Leverage communication and collaboration skills to achieve sales and customer service level requirements. Support CSC team in relation to order management tasks Primary contact for Lifestyles’ Customer Master Data setup, management and knowledge source for CMD record data setup, data governance rules, creation and validation, as well as change management from active to discontinued SAP customer records. Ensure data integrity and timely data setup from request form processing through top off data collection, submission of Cherwell setup requests and final validation ending in setup CMD PUSH notification to business, while maintaining consistency and accuracy. Represents Lifestyles CMD point of contact and administrative support on SAP CMD to ensure partnership with business SME. This includes EDI CMD specific support, coordinating with various business teams on EDI setup for NEW Customer accounts, to include EDI DUNS mapping (SAP EDPAR) Liaison with business process owners and business process testing to ensure timely CMD data exchange and SAP set-up completion milestones Show less
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First Republic Bank
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United States
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Banking
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700 & Above Employee
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Deposit Services Level I
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Jan 2021 - Aug 2021
Delivery exceptional client service while working directly with clients to monitor their accounts through initiating payment investigations, maintenance requests, fulfillment requests, and research request. Requiring fluency across Visa security suites including: Falcon, CATS, VROL. As well as indirectly by coordinating update to date information to each member of the client financial success teammate. Delivery exceptional client service while working directly with clients to monitor their accounts through initiating payment investigations, maintenance requests, fulfillment requests, and research request. Requiring fluency across Visa security suites including: Falcon, CATS, VROL. As well as indirectly by coordinating update to date information to each member of the client financial success teammate.
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method products pbc
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United States
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Manufacturing
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1 - 100 Employee
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Consumer Response Associate
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May 2019 - Feb 2020
Utilized Consumer Management Software Astute and Khoros to maintain brand integrity with the 250+ weekly inquiries. Provided high quality customer interactions by helping to troubleshoot mechanical/packaging malfunctions. As well as answer questions about product ingredients, and sharing promotional items. Processed shipping sample orders to our partners at the NBA, People Magazine, our PADvocates consumers. Generated and presented quarterly reports to track consumer complaints. Utilized Consumer Management Software Astute and Khoros to maintain brand integrity with the 250+ weekly inquiries. Provided high quality customer interactions by helping to troubleshoot mechanical/packaging malfunctions. As well as answer questions about product ingredients, and sharing promotional items. Processed shipping sample orders to our partners at the NBA, People Magazine, our PADvocates consumers. Generated and presented quarterly reports to track consumer complaints.
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Vail Resorts
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United States
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Hospitality
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700 & Above Employee
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Transportation Supervisor
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Jan 2018 - Feb 2019
Lead employee on-boarding including: C.D.L. and D.O.T. knowledge base building and skill testing. As well as encourage new employees to embrace our mantra to"make the mountain proud." Create weekly driver schedules, including ad hoc weather adjustments, as well as adhere to D.O.T. timetables. Promptly verify payroll though Softpay. Process and organize accident reports, as well as vehicle maintenance records to ensure fleet safety and uphold brand character. Epic Service Award "and hammock recipient. Show less
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Wash Club
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San Francisco
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Store Supervisor
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Jan 2014 - Sep 2018
Responsible for opening and/or closing of the store, including balancing Point of Sales (POS) as well as preparing machinery for daily operations. Maintain cleanliness standards by cleaning and inspecting machines, store exterior, and garments regularly. Create a community space by offering personable, professional, and friendly service to each customer. Appropriately care for garments, while being focused on time management to complete orders before they’re due. Maintain safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries. Deliver corporate accounts daily, both on time and helping to accommodate spontaneous requests. Responsible for loading/unloading the vehicle safely throughout San Francisco CA. Provide customers invoices for each delivery, collect payments, and maintain relationships with onsite contacts. Ensured safe driving practices, no moving or parking violations/accidents since 2011. Show less
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Education
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2021 -
University of San Francisco
Master of Business Administration - MBA, Business Analytics -
2019 - 2020
San Francisco State University
Bachelor's degree, Communication and Media Studies -
2012 - 2013
Valencia College
Associate of Arts (A.A.) -
2010 - 2012
Black Hawk College
Associate of Arts - AA -
2006 - 2010
Alleman High School
High School Diploma
Community
