Experience

Social Media 92.

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Head of Design

  • Sep 2022 - Present

• Creative Manager

  • Nov 2020 - Sep 2022

• Senior Content Creator

  • Oct 2019 - Nov 2020

• Social Media and Channel Officer

  • Aug 2018 - Oct 2019

  It's my job to oversee our client’s social media activity and campaigns with responsibilities which include but are not limited to research, campaign and content creation, execution, monitoring and reporting. The goal is to gradually achieve superior customer engagement and intimacy, enquiries/leads and revenue by strategically exploiting all aspects of social media marketing. My responsibilities and duties include but not limited to:- Post to and monitor a range of social media accounts, simultaneously.- Help grow social reach, engagement, and referral traffic.- Spot social media trends, including new platforms and changes to existing ones.- Brainstorm and generate search-friendly headlines and social-friendly copy with team. - Writing content that is suitable for various social media platforms. - Responding to and addressing the community’s queries and complaints efficiently, professionally and timeously.- Driving engagement and conversations for our clients and ultimately establishing brand loyalty. - Identifying tactical and relevant opportunities to engage with client communities. - Executing and optimising content during campaigns to ensure momentum and optimal visibility.- Keeping up-to-date with the latest trends within the digital and social media landscape.- Compiling monthly social media platform reports to discuss with the team.- Monitor effective benchmarks (best practices) for measuring the impact of social media campaigns.- Analyse, review and report on effectiveness of campaigns to maximise results. - Administrate client accounts to ensure responsiveness is kept at a high standard.- Keep fully up to date with all that is happening within the organisation.



Healthcare 92

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Head of Design

  • Sep 2022 - Present

• Creative Manager

  • Aug 2018 - Feb 2023

  Managing the design team that creates content for our clients, along with designing adverts, account management & more!



British Airways

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Cabin Crew

  • Feb 2015 - Aug 2018



TOPSHOP TOPMAN

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Concessions Manager

  • May 2014 - Feb 2015

  Concessions manager for Lloyds shoe company within Topman Concessions manager for Lloyds shoe company within Topman



River Island

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Oct 2013 - Apr 2014