Manager of Peer Support and Case Management Programs

• Oct 2018 - Present

Plans, supervises and manages the development and activities of Case Management and Peer Support in order to further the organizational mission of JustUs Health to lead work to achieve health equity for diverse gender, sexual, and cultural communities. Oversees and delivers programming to ensure that consumers receive high quality care including access to and maintenance of HIV medical care; development of strategies to reduce transmission risk and provide access to resources to meet basic needs. Supports staff engaged in peer-based Health Education and Risk Reduction and Psycho Social Support programming for women and same gender loving men living with HIV. This position provides performance management and supervision of coordinators and direct service staff in this program area.

Case Management Supervisor

• Jun 2015 - Oct 2018

Provide direct supervision of satellite case manager operating out of Duluth, MN as well as 8 case managers on site in the Twin Cities.Train new case management staff in core job functions, including conducting assessments, completing documentation, evaluating client outcomes, providing resource referrals, and coordinating care. Oversee timely and accurate execution of vital case management processes, including management of program waitlist, compliance with Department of Human Services contract requirements, and quality documentation.Provide ongoing task supervision and consultation to case management staff.Coordinate with case management program director to identify training needs and development opportunities for staff.Manage caseload of approximately 30 HIV-positive clients.

Lead Case Manager

• Nov 2013 - Jun 2015

Supervision of satellite case manager operating out of Duluth, MNTrain new case management staff in core job functions, including conducting assessments, completing documentation, evaluating client outcomes, providing resource referrals, and coordinating care. Oversee timely and accurate execution of vital case management processes, including management of program waitlist, compliance with Department of Human Services contract requirements, and quality documentation.Provide ongoing task supervision and consultation to case management staff.Coordinate with case management program supervisor to identify training needs and development opportunities for staff.Manage caseload of approximately 30 HIV-positive clients.

Case Manager

• Nov 2011 - Nov 2013

Managed caseload of approximately 45 HIV-positive clients.Conducted intakes and re-assessments, identifying client strengths as well as barriers to optimal HIV health.Provided referrals to resources throughout the community.Coordinated with members of each client’s care and support team, including doctors, social workers, psychologists, and other case managers, to ensure the best possible care.Completed requirements for charting and reporting in a timely and thorough manner.

Substance Abuse Counselor

• 2008 - 2011