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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Project and Operations Manager
      • Jul 2018 - Present
    • United States
    • Environmental Services
    • 700 & Above Employee
    • Central Route Planner
      • Aug 2016 - Jul 2018

      I oversaw the East Region's centralized routing team. We manage customers’ orders and create weekly delivery schedules for 45 branches, 341 trucks, and company sales representatives. On a daily basis, I optimized fleet resources by incorporating knowledge of asset constraints, business lines, service frequency, and branch service territory. This includes applying KPI's, financial metrics, and historical service data for multiple branches. I also compile analyses that identify business development opportunities. As a people manager, I oversaw, schedule, trained, and supervised route dispatchers and coordinators across the East region. I also interviewed and hire prospective Safety-Kleen centralized routing group members. • Dramatically raised On Time Performance by 53% as SOP Pilot Program Lead. • Exponentially increased revenue $280,000 YTD by building branch service plans. • Currently partner with IT to develop accurate KPI tracking reports. • Drive the success of branch and district pilot programs to create SOPs to be implemented nationwide. • Support colleagues in testing and launching Safety-Kleen’s web platform while adhering to pilot targets. • Develop branch service plans that revitalize multiple aspects of customer service that include location, line of business, branch boundaries. Simultaneously incorporate analyses of service terms, revenue gallons, and customer demographics. Show less

    • United States
    • 1 - 100 Employee
    • Operations Supervisor
      • Jul 2012 - Aug 2016

      During the four years with the Martin-Brower Company, I specialized in using routing software to plan truck deliveries for 785 McDonald’s restaurants scattered across Oklahoma, Texas and New Mexico. It was my job to manage 134 drivers while overseeing operation of the company's fleet of trucks and trailers. I also scheduled equipment repairs, inspections, driver auditing hours, and route assignments. • Partnered with warehouse teams, suppliers, and carriers to streamline inbound/outbound product flow. • Successfully prioritized and navigated cross-functional responsibilities in the warehouse, mechanic shop, and transportation department. • Promptly reached out with critical communications to both upper management and teams in the field. • Initiated frequent interactions with store managers and franchise owners to analyze and quickly resolve service issues relating to impending orders such as shortages, timing, and specifications. • Grew professional expertise significantly by participating in Six Sigma Green Belt training while developing Standard Operating Procedures for the sale of damaged goods. • Earned promotion to Transportation Supervisor. Show less

Education

  • Texas Christian University
    Bachelor of Business Administration, minor in Energy Technology, Supply and Value Chain Management
    2008 - 2012

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