Experience

Athena Academic English 知慧学术英语

• China
• Professional Training and Coaching
• 1 - 100 Employee

• Regional Operations Manager

  • Jun 2020 - Present

  Operating across multiple centers within Shenzhen to control budgets, ensure high standards of academic service quality and to maintain student enrollment within the city through online and offline marketing and sales. Generating and implementing business strategies that are appropriate to the local market and individual center demographics.

• National Academic Operations Manager

  • Sep 2018 - Jul 2020

  Managing all Head Teachers across Athena Academy’s training schools and building the academic systems for improved teaching, training, and management. Working alongside other department heads to improve sales processes and maintain academic and business quality.

• Center Manager

  • Dec 2019 - Jun 2020

  Responsible for running the daily operations of an English Training center in the heart of the SeaWorld area of Shenzhen. Improving the profits of the center by managing the academic, service, sales and local marketing for the center and generating strategy for building the center's student base and increasing brand awareness within the local community.

• Academic Coordinator

  • Mar 2017 - Aug 2018

  Responsible for managing Head Teachers within Athena's language training centers across China. Also tasked with coordinating course development, collaborating with the online development team and ensuring that academic quality is maintained across the company.

• Head Teacher

  • Apr 2016 - Aug 2018

  Responsible for managing a team of teachers at a new training center in Shenzhen. Worked in collaboration with the Center Manager and national Academic Management team to build the center's local reputation and enrollment through academic quality control; hosting of local marketing events; teacher recruitment, training, and evaluation; and through communication with parents and local operations staff about academic issues.



Disney English

• Education Management
• 100 - 200 Employee

• Senior Foreign Trainer

  • Feb 2014 - Apr 2016

  - Teaching English to children from age 3-10. Trained teachers as part of ongoing teacher development and received "Disney Trainer" status as a result of outstanding training quality. - Supporting Academic and Operations managers with cross departmental cooperation.- Helping drive sales both personally and by training academic team to improve ongoing renewals and demonstration classes.- Taking command of an academic team of over 20 teachers when Language Learning Director left the company.



EF English First

• Switzerland
• Education Administration Programs
• 700 & Above Employee

• Shenzhen Citywide Life Club and Career Services Trainer

  • Feb 2011 - Sep 2013

  - Designing and facilitating English language events based both inside and outside of classrooms and schools focussed on engaging students in real life situations- Organizing the logistics for events, including scouting venues, negotiating prices and planning schedules.- Training teachers and staff in centers and within the department- Developing promotional materials for the advertising of events- Taking part in regional and national meetings, training and peer observation sessions

• Senior Teacher

  • Mar 2010 - Feb 2011

  - Supervising a team of 20 Local and International Teachers, including helping with developmental and disciplinary issues.- Scheduling classes for around 2000 students based on the needs of teachers, management, staff and students. - Training teachers as part of weekly training sessions based on teacher and company needs - Communicating with Senior Management, Center Management and Teachers through regular regional and center meetings - Leading regular training sessions with teachers and other staff to develop their teaching and communication skills- Aiding with the organization of EF's National Director of Studies (DoS) Conference in 2010

• International Teacher

  • Sep 2009 - Mar 2010

  - Planning and teaching beginner to advanced level conversational English classes to adults- Determining new students' levels and assisting with the recommendation of courses.- Undertaking professional knowledge tests such as the EF LTAC test and University of Cambridge TKT test



Thames Valley Summer Schools

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Residential English Teacher

  • Jun 2009 - Jul 2009

  - Teaching spoken English to students aged between 9 and 17 in multilingual groups at a private summer school.- Preparing students for the Trinity Spoken Exam as part of a 2 – 4 week course.- Assisting with the pastoral and social care of the children, ranging from supervising sports and other activities to helping residential staff at breakfast time and bed time. - Teaching spoken English to students aged between 9 and 17 in multilingual groups at a private summer school.- Preparing students for the Trinity Spoken Exam as part of a 2 – 4 week course.- Assisting with the pastoral and social care of the children, ranging from supervising sports and other activities to helping residential staff at breakfast time and bed time.



AEON

• United States
• Architecture and Planning

• International Teacher

  • Jun 2007 - Dec 2008

  Teaching AEON content to teens and adults at the market leading English training company in Japan. Teaching AEON content to teens and adults at the market leading English training company in Japan.