Matthew Horsman
Service Delivery Manager at Telstra Health- Claim this Profile
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Bio
Chris Clarkson
Matthew work and demenour were always well regarded by his colleagues and our clients alike. I would make use of him as a technical consultant without hesitation!
Chris Clarkson
Matthew work and demenour were always well regarded by his colleagues and our clients alike. I would make use of him as a technical consultant without hesitation!
Chris Clarkson
Matthew work and demenour were always well regarded by his colleagues and our clients alike. I would make use of him as a technical consultant without hesitation!
Chris Clarkson
Matthew work and demenour were always well regarded by his colleagues and our clients alike. I would make use of him as a technical consultant without hesitation!
Experience
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Telstra Health
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Australia
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IT Services and IT Consulting
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500 - 600 Employee
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Service Delivery Manager
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Aug 2021 - Present
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Account Services Representative at Telstra Health
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Jan 2019 - Present
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NDIS Engagement & Support Officer
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Jan 2018 - Present
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VIC Stainless Sales
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Australia
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Sales & Warehouse Assistant
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Apr 2015 - Dec 2017
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SA Power Networks
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Australia
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Utilities
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700 & Above Employee
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Infrastructure Planning Lead
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Jan 2014 - Aug 2014
• Lead and deliver IT Technical Operations Price Reset requirements including Infrastructure Roadmaps, Resourcing and Vendor Support requirements and budgets.• Ensure IT Infrastructure projects are delivered to Infrastructure architectural standards and directives.• Manage transition of projects into BAU meeting business QA requirements• Management of IT Technical Operations project resources across planning, design and execution
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Infrastructure Team Leader
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Nov 2011 - Jan 2014
• Manage the effective operation and utilisation of IT infrastructure across Data Centre and business locations.• Leadership of Infrastructure Team including Server, WAN and Database functions, implementing and maintaining a stable & secure technical infrastructure.• Management of all work including Incidents, Service Requests and Work Packages assigned to the Infrastructure Team ensuring agreed SLAs and KPIs are achieved.• Ensure alignment with corporate and IT strategy monitoring the operations of the IT Infrastructure Team, identifying and addressing any areas for improvement and realignment.• Ownership of IT Infrastructure planning and budget deliverables.
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Midrange Team Leader - Telstra
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Nov 2006 - Jul 2011
• Leadership of Midrange Focus Team• Leadership of Operational Quality Assurance (OQA) Team• Midrange SME for OQA function
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Advisory IT Specialist (Unix)
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Oct 2001 - Nov 2006
• Leadership of HP-UX Team - Telstra• Midrange HP-UX support within Server System Operations (SSO) - Telstra• Technical support within IBM GS Adelaide Application Centre - Telstra
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Westpac
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Australia
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Banking
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700 & Above Employee
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Senior Technical Officer (Unix)
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Aug 1998 - Oct 2001
• Midrange support of HP-UX and AIX Document Imaging systems - The Mortgage Company. • Midrange support of HP-UX and AIX Document Imaging systems - The Mortgage Company.
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Consultant
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May 1996 - Aug 1998
• Technical and post sales support of Unix, Windows NT and Novell NetWare environments • Technical and post sales support of Unix, Windows NT and Novell NetWare environments
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Senior System Administrator - Open Systems
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Sep 1990 - May 1996
• Installation and support of Open Systems environment including Sun SPARC servers, lntel based workstations and associated hardware and software. • Installation and support of Open Systems environment including Sun SPARC servers, lntel based workstations and associated hardware and software.
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Community
