Experience

FORBIDDEN PLANET LIMITED

• Retail
• 1 - 100 Employee

• Deputy Head of Comics Department

  • Nov 2022 - Present

  Following promotion, additional responsibilities include:• Managing four members of staff, ensuring welfare and fostering a proactive working environment.• Delegating daily tasks to best suited staff members.• Mentoring and training new staff, requiring precise and effective communication.• Ordering, processing and booking in stock in an effective and timely manner, requiring proficient use of Microsoft Office.• Organising and hosting special guests for store signing events. Show less

• Sales Assistant

  • Sep 2022 - Nov 2022

  • I ensured the shop floor remained clean and presentable and all stock was displayed clearly and effectively, replenishing as required.• I was responsible for customer liaison. I answered questions, recommended products and resolved customer concerns.



Curzon

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• General Assistant

  • May 2021 - Aug 2022

  • I worked a range of duties as usher, box office and bar staff to rigid deadlines to provide efficient service in high pressure situations. • I assisted with health and safety responsibilities, including cinema evacuation, and provided service and operational training for new staff. • I maintained up-to-date knowledge of current and future cinema line-up and the food and drinks menu, I upsold products, such as memberships, food and drink. • I worked a range of duties as usher, box office and bar staff to rigid deadlines to provide efficient service in high pressure situations. • I assisted with health and safety responsibilities, including cinema evacuation, and provided service and operational training for new staff. • I maintained up-to-date knowledge of current and future cinema line-up and the food and drinks menu, I upsold products, such as memberships, food and drink.



Creative Performance Protest/Platform

• Lead, Producer, Writer, Host

  • Apr 2020 - May 2021

  • I worked independently and collaboratively, leading a team of industry professionals and 17,000+ members, to develop and run a campaign to lobby Government for additional COVID support for theatre workers and venues. • I organised regular Zoom meetings to pitch and develop a collaborative approach to campaign ideas and engagement. • I produced, wrote, budgeted and hosted campaigns, including 'Side Hustle Saturday' and 'Creative Performance Platform Live!' charity livestream events, raising money for performers, industry workers, venues, and theatrical charities. • I hosted, developed and maintained Facebook and Instagram accounts to organize, inform and communicate with campaigners. • I compiled social media analysis to determine the most frequently engaged posts, and on which platforms, enabling targeted marketing in future campaigns. Show less



The Marlowe

• United Kingdom
• Performing Arts
• 1 - 100 Employee

• Front of House Services Assistant

  • Mar 2017 - Apr 2020

  • I worked a range of duties as usher, bar staff, waiter, and box office assistant, influencing and informing customer queries and selling products by phone, email, and in person. • I prepared and issued invoices for bookings and group bookings through Spektrix, ensuring data was input in accordance with GDPR policy. • I worked a range of duties as usher, bar staff, waiter, and box office assistant, influencing and informing customer queries and selling products by phone, email, and in person. • I prepared and issued invoices for bookings and group bookings through Spektrix, ensuring data was input in accordance with GDPR policy.



IMPRESS PUBLISHING GROUP LIMITED

• Book and Periodical Publishing
• 1 - 100 Employee

• Seasonal Sales Associate

  • Oct 2019 - Dec 2019

  • Responsible for customer liaison, I advised on product and processing orders and resolved customer concerns. • I required a strong ability to communicate precisely and effectively with customers by email and phone to appreciate and clarify confusing issues and the products and services available. • Responsible for customer liaison, I advised on product and processing orders and resolved customer concerns. • I required a strong ability to communicate precisely and effectively with customers by email and phone to appreciate and clarify confusing issues and the products and services available.



The Astor Community Theatre

• United Kingdom
• Entertainment
• 1 - 100 Employee

• Website and Newsletter Writer

  • Sep 2016 - Mar 2017

  • I managed and developed the mailing list and was responsible for creating and distributing weekly digests of upcoming shows, using Mailchimp. • I was responsible for website content creation, where I created ticket listings and biographies for upcoming shows and events. • I maintained a warm, friendly, and inviting tone of voice for the Astor’s online content, creating a lightly humorous style that reflected the welcoming character of this local theatre to regular audiences, while also seeking to increase engagement with first-time customers. Show less



Bournemouth University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Head of Script Clinic

  • Sep 2014 - Jun 2016

  • I established and managed the Script Clinic, providing constructive editorial feedback on students’ creative ideas, helping them develop their script projects. • Utilising Excel, I diarised Advisor rotas and ran Client and Advisor production meetings, maintaining comprehensive notes and actively contributing as relevant. • I navigated different wants of Clients and Advisors and guided all involved through any disagreements to ensure positive, constructive solutions. • I organised online and live publicity campaigns to raise awareness of the Clinic and created contact lists across Bournemouth Media School to increase the Clinic’s reach. • I met revenue and audience targets via fundraisers and recruitment initiatives and conducted regular satisfaction interviews with Clients and Advisors to gain feedback. Show less