Experience

Whizz Kidz Pte Ltd

• Singapore
• Primary and Secondary Education
• 1 - 100 Employee

• Operations Director

  • Apr 2023 - Present

  Whizz Kidz SG is the number 1 choice for STEAM-based learning for all ages since 2009! We were founded based on the belief that learning goes beyond the textbooks and can be fun! At the core of our principles is learning through experiences. We create experiences for our students that will allow them to explore new things, solve problems, work independently and in groups. Whizz Kidz SG is the number 1 choice for STEAM-based learning for all ages since 2009! We were founded based on the belief that learning goes beyond the textbooks and can be fun! At the core of our principles is learning through experiences. We create experiences for our students that will allow them to explore new things, solve problems, work independently and in groups.



Wincanton

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Head of Ops Mobilisations - Public & Industrial Sector

  • Jan 2022 - Mar 2023

  Technical solutions, operational processes and implementation. Leading deployment and consultancy for Wincanton in major infrastructure programmes, most recently Sizewell C and HMRC.

• Operations Director - Public Sector

  • Dec 2020 - Jan 2022

• Network Development

  • Jan 2020 - Dec 2020



iForce Limited

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• Head of Integrations

  • Jan 2019 - Jan 2020

  Accountable for leading the Integrations and Implementations project team in the delivery of key business projects and new client integrations. Primarily involving the management of solutions design and significant senior customer engagement, financial budgeting/cost control and operational coordination to deliver on time. Accountable for leading the Integrations and Implementations project team in the delivery of key business projects and new client integrations. Primarily involving the management of solutions design and significant senior customer engagement, financial budgeting/cost control and operational coordination to deliver on time.



Argos

• United Kingdom
• Retail
• 700 & Above Employee

• Large Item Home Delivery

  • Aug 2017 - Jan 2019

  Accountable for all Argos’ large item Home Delivery operations for the southern region. Responsible for leading-in the Sainsbury’s Argos strategic change agenda and developing market leading customer propositions. Day to day accountability to deliver perfect, trusted home deliveries for customers through 3PL and internal partner management, managing against detailed KPIs & SLAs. Culture change and diverse team leadership to effect change are key. Accountable for all Argos’ large item Home Delivery operations for the southern region. Responsible for leading-in the Sainsbury’s Argos strategic change agenda and developing market leading customer propositions. Day to day accountability to deliver perfect, trusted home deliveries for customers through 3PL and internal partner management, managing against detailed KPIs & SLAs. Culture change and diverse team leadership to effect change are key.



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Head - Online Fufillment Ops, Asia

  • Jan 2014 - Jan 2017

  Responsible for the execution of Apple’s on-line sales across consumer and business sectors. Fulfilment Operations encompasses the end-to-end delivery journey comprising quote management, a strong focus on flawless order management and logistical execution to the customer’s door. The role provides an avenue for strategic direction to the on-line sales team and drives the identification of tactical delivery services to offer best in class innovative order fulfilment. Key interface with Apple Sales organisation and all boundary functional partners to provide VOC feedback to the business; the interpretation of customer feedback and analytics to drive process improvement and customer experience is a key part of the role. Show less

• Senior Manager, BPR Operations

  • Jan 2014 - May 2014



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Vice President, Technology Accounts CSI

  • Sep 2011 - Dec 2013

  Managing a mulit-million euro portfolio of key Technology accounts in the AP Regional organisation• Strategic development of the account sales roadmaps and account management of key DHL ‘top 100’ global accounts• Key interface bringing together the group companies to support strategic development • Member of the PAC CSI Senior Management Team running the AP business with a sales force of over 140 people spanning the region• Development and delivery of CSI’s Global Semiconductor strategy• Developed DHL Technology sales and industry forum conferences in India and China during 2012 targeted at sales and the tech community Show less

• Director Semiconductor Key Accounts, CSI

  • Aug 2008 - Aug 2011

  Management of key semiconductor accounts in the DHL portfolio achieving annual revenue growth of 20% p.a. Concept to execution solution design and roll out for a key client securing single sourced operations with DHL encompassing global network redesign, IT system development, introduction of performance measurement concepts and continual cost reduction initiatives to ensure the client’s market competitivenessProposed innovative solutions for exploring up-stream supply chain management for improved material supply Show less



DB Schenker

• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Supply Chain Account Director

  • 2005 - 2008

  Leadership of the Supply Chain Account Management Team based in Singapore with a portfolio turnover of US$150 million p.a. focused on warehouse development, strategy and complex end-to-end supply chain solutions for Schenker’s major technology customers. Annual growth of +15% with retention of the existing business platform Regional ownership and development of the Dell and Intel accounts, established programs generating 10%+ additional revenue p.a. End-to-end cycle time reduction program for Dell deliveries from AP to ANZ, reducing one day of transit time and driving significant cost benefits through logistical redesign Provided local expertise of the Indian market to advising on supply chain practices, legal and taxation complexities. Show less



LCP Consulting, a BearingPoint Company

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Principal Consultant

  • Jan 2003 - Feb 2005

  LCP are a UK leading specialist supply chain and logistics consultancy. Experienced in consulting at tactical and strategic levels to drive profitability and operational improvement. Major client involvement within the petrochems, beverage, retail and public sectors and key research responsibility in the arena of transport and outsourcing. - Delivered significant cost reduction for a major European brewery through detailed modelling and RFQ management. Managed the selection of service providers delivering value through significant operating cost reductions. - ‘Cost to serve’ analysis of the packaged lube supply chains for Shell in Germany to support informed sales decisions and cost reduction opportunities. - Engaged with a key food retail company to drive operational improvement programmes, raise service levels and reduce wastage through process redesign, key KPI implementation and management refocusing to become a service driven provider. - Engaged in public sector rail freight consultancy advising opportunities for commercial rail freight in the UK. - Led a supplier selection and transition programs for in the face of factory gate pricing issues. Show less



BAX Global

• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Regional Project Manager

  • 1999 - Dec 2002

  Leading business development projects in European spare parts programs, food stuffs and retail industries.. Responsible for the selection of new WMS and TMS projects for the EMEA and global business. Project managed new business implementation for Microsoft Hardware in Holland encompassing WMS design and go-live. Implemented start-up warehouse solutions for Intel Ireland within a full RF environment. Leading business development projects in European spare parts programs, food stuffs and retail industries.. Responsible for the selection of new WMS and TMS projects for the EMEA and global business. Project managed new business implementation for Microsoft Hardware in Holland encompassing WMS design and go-live. Implemented start-up warehouse solutions for Intel Ireland within a full RF environment.



UCI Logistics

• UK

• Operations & Implementation Manager

  • 1993 - 1999

  Green field start-up and WMS implementations for Kimberley-Clark Implemented pan-European road transport optimisation programs for Glaxo Green field start-up and WMS implementations for Kimberley-Clark Implemented pan-European road transport optimisation programs for Glaxo