Experience

Rosie’s Gaming and Colonial Downs

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Gaming Shift Manager

  • Jan 2022 - Present

• Gaming Shift Supervisor

  • Dec 2020 - Jan 2022



New York State Department of Labor

• United States
• Government Administration
• 700 & Above Employee

• Senior Employment Security Clerk

  • Oct 2020 - Dec 2020



Tioga Downs Casino Resort

• United States
• Gambling Facilities and Casinos
• 100 - 200 Employee

• Executive Casino Host

  • Jul 2017 - Oct 2020

• Player Development Host

  • Jun 2010 - Jul 2017

  • Accommodate high end players in the form of issuing comps and incentives for repeat visits as well as seeking new high end players through the use of Bally’s player tracking system• Ensures high level customer service including answering guests’ questions and concerns in a timely manner• Works with highly sensitive information, maintains confidentiality and discretion in all areas• Ensures player development events are filled through taking reservations via phone, gaming floor visits and letters• Understands the importance of hosts presence on the gaming floor on a daily basis• Builds relationships with VIP guests via telemarketing, personal visits on gaming floor and contact letters• Responsible for maintaining host block of over 900+ VIP guests• Consistently increase gaming revenue numbers• Meets quarterly goals including contacting inactives, new member sign ups and seeking guests with 1 trip 250+ADT • Supervises Players Club on an as needed basis• Recipient of Employee of the Month for December 2012 and May 2017 Show less

• Busser

  • Sep 2008 - Jun 2010

• Concessions Attendant

  • May 2008 - Sep 2008



Maine Endwell School District

• Endwell, New York

• Teacher Aide/School Monitor

  • Sep 2007 - Mar 2011

  • Supervised children in café’/playground and classroom settings • Assisted teacher in classroom activities including small groups • Assisted children with special needs in classroom setting • Supervised children in café’/playground and classroom settings • Assisted teacher in classroom activities including small groups • Assisted children with special needs in classroom setting



WIVT/WBGH NewsChannel 34

• Binghamton, NY

• Intern

  • Sep 2006 - Aug 2008



Handicapped Childrens Association

• United States
• 1 - 100 Employee

• 1:1 Aide

  • Jan 2005 - Aug 2007

  • Worked 1:1 with children with special needs in classroom and playground setting • Worked closely with children with ADHD, Cerebral Palsy, Autism, TBI, Sensory Integration Dysfunction • Monitored and applied orthotics • Worked with OT/PT therapists to implement and maintain a sensory diet for children with special needs • Worked 1:1 with children with special needs in classroom and playground setting • Worked closely with children with ADHD, Cerebral Palsy, Autism, TBI, Sensory Integration Dysfunction • Monitored and applied orthotics • Worked with OT/PT therapists to implement and maintain a sensory diet for children with special needs