Experience

SinglePoint Group International Inc

• Canada
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Customer Service Specialist

  • Sep 2014 - Present

  Investigate and resolve customer queries Follow up on, collect and allocate payments Maintain accounts receivable customer files and records Process credit card payments Provide product or service information to assist customers in making a decision about a product to buy Perform account reconciliations Investigate and resolve customer queries Follow up on, collect and allocate payments Maintain accounts receivable customer files and records Process credit card payments Provide product or service information to assist customers in making a decision about a product to buy Perform account reconciliations



Coalition Greenwich (a division of CRISIL)

• United States
• Financial Services
• 400 - 500 Employee

• Market Researcher

  • Jun 2013 - Sep 2014

  To make outbound calls and conduct surveys To make outbound calls and conduct surveys



Intercon Security

• Security and Investigations
• 400 - 500 Employee

• Mobile Patrol Practitioner

  • Oct 2012 - Jul 2014

  Open Bank vestibules and secure doors windows and surroundings areas Answer alarm responses Clear vestibules of all vagrants Open Bank vestibules and secure doors windows and surroundings areas Answer alarm responses Clear vestibules of all vagrants



Paragon Security

• Canada
• Security and Investigations
• 700 & Above Employee

• Team Supervisor

  • Feb 2010 - Dec 2011

  Responsible for managing a team of concierges delegating tasks, assessing performance and reporting developments to the property manager Responsible for managing a team of concierges delegating tasks, assessing performance and reporting developments to the property manager



NCN Nordon Collection Network

• 325 Milner

• Collections Officer

  • Feb 2007 - Mar 2008

  Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. Acts as the liaison between creditors and customers and manages overdue accounts. Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. Acts as the liaison between creditors and customers and manages overdue accounts.