General Manager

• Mar 2014 - Present

-Direct reports included entirety of staff.-Responsible for ensuring a positive guest experience based on defined processes provided by corporate ownership as well as manager developed initiatives. Provided resolution and mitigation of negative guest experiences while maintaining business objectives.-Responsible for training employees on usage of computer-based POS systems including communication devices and other technology as needed.-Responsible for all ordering, invoice processing, and inventory. Show less

General Manager

• Mar 2014 - Present

Executive Chef Manager

• Apr 2010 - Jan 2014

Prep and cook all entree items daily; responsible for all kitchen, HACCP, and sales paperwork; handle weekly redesign of menu, handle weekly inventory and purchasing, direct assistant to general manager; and servicing guests from an open kitchen. Prep and cook all entree items daily; responsible for all kitchen, HACCP, and sales paperwork; handle weekly redesign of menu, handle weekly inventory and purchasing, direct assistant to general manager; and servicing guests from an open kitchen.

Manager

• Jul 2009 - May 2010

Responsible for daily sales, including cashier tills and deposits; handled all purchasing for restaurant; lead chef. Responsible for daily sales, including cashier tills and deposits; handled all purchasing for restaurant; lead chef.

Barista

• Jun 2006 - Jun 2009

Worked registers and espresso stations; cleaned store daily; worked drive-thru window; preformed all duties necessary to open the store for business. Worked registers and espresso stations; cleaned store daily; worked drive-thru window; preformed all duties necessary to open the store for business.