Experience

PFH Technology Group

• Ireland
• IT Services and IT Consulting
• 300 - 400 Employee

• Data Cleanser / Support Engineer

  • Nov 2020 - Present

  Operating on HSE sites doing domain migrations for HSE accounts. Provide remote assistance with users and troubleshooting software. Operating on HSE sites doing domain migrations for HSE accounts. Provide remote assistance with users and troubleshooting software.



Northern Trust

• United States
• Financial Services
• 700 & Above Employee

• Support Engineer

  • Oct 2020 - Nov 2020

  Provided remote support with partners. Trouble shooting applications/ software. Windows 7 to Windows 10 migrations. Provided remote support with partners. Trouble shooting applications/ software. Windows 7 to Windows 10 migrations.



Galway University Hospitals

• Ireland
• Hospitals and Health Care
• 200 - 300 Employee

• IT Support Technician

  • Sep 2020 - Oct 2020

  Provided on-site support for users in GUH. Answered the helpdesk support phone calls, texts, tickets and chats. Maintained a strong relationship with other users and managed my own workload. Remote troubleshooting and diagnose software faults. Provided on-site support for users in GUH. Answered the helpdesk support phone calls, texts, tickets and chats. Maintained a strong relationship with other users and managed my own workload. Remote troubleshooting and diagnose software faults.



Collins Aerospace

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• DT Intern

  • Mar 2019 - Aug 2019

   IT Support Helpdesk.  Updated Software and Applications.  Updated computers running Windows 7 to Windows 10 using UTC’s SOE.  Erased Old Harddrives using Blannco Drive Eraser.  Remotely Updated Software using PDQ Deploy  Image new PC’s and laptops.  IT Support Helpdesk.  Updated Software and Applications.  Updated computers running Windows 7 to Windows 10 using UTC’s SOE.  Erased Old Harddrives using Blannco Drive Eraser.  Remotely Updated Software using PDQ Deploy  Image new PC’s and laptops.