Matthew Etco

Co-Founder at Switchboard Exchange
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Quebec, Canada, CA
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency

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Bio

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Credentials

  • BPMN certification
    BPM Institute
    Mar, 2010
    - Oct, 2024

Experience

  • Switchboard Exchange
    • Canada
    • Real Estate
    • 1 - 100 Employee
    • Co-Founder
      • Sep 2019 - Present

  • PSP Investments
    • Canada
    • Investment Management
    • 700 & Above Employee
    • Senior Business Analyst - Private Markets
      • Feb 2015 - Present

  • National Bank of Canada
    • Canada
    • Banking
    • 700 & Above Employee
    • Senior Business Analyst
      • Jun 2014 - Jan 2015

  • Business Development Bank of Canada (BDC)
    • Senior Business Process Analyst
      • Jan 2010 - Aug 2012

      Redesign key business processes, requirements gathering and analysis, gap analysis for existing systems, continuous improvement of existing processes, workflow management work with key stakeholders from each line of business, use case design, lead process design and walk-through workshops, coordinate user acceptability testing, test cases design, software selection according to user requirements.

    • Business Analyst, Financing Applications
      • Jan 2006 - Dec 2009

      Analyse user change requests for CRM and loan origination systems, in terms of complexity and impact across business units, prioritization of requests, documentation of processes and procedures, report design for business intelligence, develop training material, second level application support

    • Information Systems Coordinator
      • Nov 2004 - Dec 2005

      Data mining, design reports, develop training documentation, ensure data integrity, database migration to centralized CRM

Education

  • H.E.C.
    Master of Science in Administration (M.Sc.), Information Technology
    2012 - 2013
  • Concordia University
    B. Comm, Management Information Systems
    2001 - 2004
  • Champlain College Saint-Lambert
    D.E.C., Computer Science
    1997 - 2000
  • Lower Canada College
    -

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