Director

• Jul 2022 - Present

Managing Consultant: SAP Analytics

• Apr 2018 - Jun 2022

UCS Solutions as a brand has been closed and is now BCX Managing SAP Analytics team (Johannesburg and Cape Town) UCS Solutions as a brand has been closed and is now BCX Managing SAP Analytics team (Johannesburg and Cape Town)

Managing Consultant - SAP Analytics

• Jan 2015 - Mar 2018

Managing SAP Analytics team (Johannesburg and Cape Town)

Senior Consultant - SAP Analytics

• May 2011 - Dec 2014

This is the project implementation division of UCS Solutions, providing tailored application and business solutions to its clients primarily in the retail vertical.Key performance areas;Covers Business Objects BI 4.1, SAP BW, SAP HANA- BI proposals and blueprints- Pre-sales and demo's- Functional specifications- Modelling (SAP BW Data Warehouse)- BW on HANA- Analytics - BEx query designer, Webi, Crystal Reports, Dashboards (Xcelsius) - Training & documentation Show less

SAP BW Team Lead

• Sep 2007 - Apr 2011

The SAP BI Support Team was one of four support teams within UCS’s Application Management Services Division. The Division provides an end to end outsourced solution for SAP application management with particular focus in the retail vertical.The BI Support Team is responsible for the daily batch run, data verification, maintenance and enhancements on five client landscapes and is set to grow to rapidly during the next year.Key performance areas;Team Lead:- Leading the BI Support Team of eight consultants with skills mix from K1 to K4 level.- Responsible for the support of five client BI landscapes (BW 3.5 and BI 7 Netweaver 2004’s). - Resource recruitment, selection and placement- Skills assessment planning and development- Setting and management of individual and team KPI’s (Call resolution, SLA management, productivity stats, quality assurance, business process adherence, documentation etc)- Representing team at client IT forums; feed back on calls and discussions around landscape and other enhancements (client facing)- Reporting to AMS Executive and representation at monthly Team Lead meetings- Change control review, approval and management. Technical:- Batch management; first and second line standby- Call resolution severity 1 – 3; Communicate with users and investigating calls – generally system bugs, batch problems and data integrity issues.- Call resolution severity 4 – 6; Enhancements required in ETL, data warehouse and query analysis and design. Show less

Divisional Managing Director

• Sep 2005 - Apr 2007

The Outsourced Communications Division is one of six operating divisions at Ince. Its core service offering is to provide an outsourced business communications management solution to a number of its large corporate clients. In brief, this is done by establishing a physical presence at its clients’ premises and introducing technology to assist in providing a centralised procurement portal, offering a range of communication solutions (http:// www.ince.co.za/) Key performance areas; - Strategic management; Formulation of the divisions business plan and budget in line with that of the company’s strategic objectives Reporting and presentation to National Executive Committee - monthly Chairing divisional board meetings – monthly Leading the key account management team in delivering their respective plans - Business development and sales Seeking new business opportunities and pursuing leads Writing and presentation of business proposals – (New and existing clients) Monthly site review meetings with existing accounts Data extraction, analysis and reporting to clients on inventory procurement, usage and costs. Show less