Matthew Dyer

Settlement Support Specialist at ClearOne Advantage
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Contact Information
us****@****om
(386) 825-5501
Location
Baltimore, US

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Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Settlement Support Specialist
      • Mar 2020 - Jul 2022

      Baltimore, MD - Discussed potential settlement opportunities for client’s credit cards and loans enrolled in the debt settlement program - Coached clients on their debt profile to help determine optimal settlements as well as program retention - Asked clients to add extra funds to settle more accounts simultaneously to expedite their graduation from the program through a Sales approach

    • Creditor Relations Specialist
      • Mar 2019 - Mar 2020

      Baltimore, MD -Negotiated debt balances with creditors to reduce balances of clients experiencing financial hardship - Managed dozens of accounts enrolled in ClearOne’s Debt Settlement program to maximize efficient settlements - Helped convince clients to add funds to the program to settle debts with creditors at the ideal time to save the most money

    • Account Executive
      • Feb 2018 - Mar 2019

      Baltimore, MD - Made outbound/received inbound calls from clients looking for debt relief solutions -Explained details of Debt Settlement program while discussing client's financial hardship -Pulled credit reports and gathered budget information from the client to determine the length of program, as well as their monthly payment -Had a portfolio of dozens of clients to follow up with at various stages of the enrollment process

    • United States
    • Technology, Information and Media
    • 700 & Above Employee
    • Membership Representative
      • Jan 2015 - Sep 2017

      Baltimore, Maryland Area

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • DJ
      • Mar 2010 - Mar 2015

      I entertain numerous guests at weddings, bar/bat-mitzvahs, corporate events, and parties in the DMV area.

    • United States
    • Market Research
    • 300 - 400 Employee
    • Team Leader
      • Feb 2014 - Nov 2014

      Columbia, Maryland I manage a team of Research Associates in achieving higher performance. My responsibilities include coaching my team in survey methodology, as well as helping to track performance in different tasks to maximize efficiency.

    • Research Associate
      • Jun 2011 - Feb 2014

      Make calls to potential participants across the country in order to gain their participation in the television and radio ratings in their area.

    • United States
    • Wellness and Fitness Services
    • 300 - 400 Employee
    • Sales Rep
      • Aug 2009 - Jul 2011

      Sell comprehensive fitness memberships to residents of Columbia, Maryland, as well as assisting the processing of ticket sales and special promotions.

    • Supervisor
      • May 2007 - Jul 2009

      Supervised a group of interviewers to conduct brief computer surveys about new movies coming to theaters.

Education

  • Towson University
    Bachelor's degree, Electronic Media and Film
    2005 - 2009
  • Towson University
    Theater
    2005 - 2009
  • Atholton High School
    2001 - 2005

Community

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