Matthew Dyer
Settlement Support Specialist at ClearOne Advantage- Claim this Profile
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Bio
Experience
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ClearOne Advantage
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United States
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Financial Services
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100 - 200 Employee
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Settlement Support Specialist
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Mar 2020 - Jul 2022
Baltimore, MD - Discussed potential settlement opportunities for client’s credit cards and loans enrolled in the debt settlement program - Coached clients on their debt profile to help determine optimal settlements as well as program retention - Asked clients to add extra funds to settle more accounts simultaneously to expedite their graduation from the program through a Sales approach
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Creditor Relations Specialist
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Mar 2019 - Mar 2020
Baltimore, MD -Negotiated debt balances with creditors to reduce balances of clients experiencing financial hardship - Managed dozens of accounts enrolled in ClearOne’s Debt Settlement program to maximize efficient settlements - Helped convince clients to add funds to the program to settle debts with creditors at the ideal time to save the most money
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Account Executive
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Feb 2018 - Mar 2019
Baltimore, MD - Made outbound/received inbound calls from clients looking for debt relief solutions -Explained details of Debt Settlement program while discussing client's financial hardship -Pulled credit reports and gathered budget information from the client to determine the length of program, as well as their monthly payment -Had a portfolio of dozens of clients to follow up with at various stages of the enrollment process
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Nielsen
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United States
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Technology, Information and Media
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700 & Above Employee
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Membership Representative
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Jan 2015 - Sep 2017
Baltimore, Maryland Area
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Washington Talent Agency
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United States
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Entertainment Providers
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1 - 100 Employee
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DJ
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Mar 2010 - Mar 2015
I entertain numerous guests at weddings, bar/bat-mitzvahs, corporate events, and parties in the DMV area.
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Nielsen Audio
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United States
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Market Research
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300 - 400 Employee
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Team Leader
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Feb 2014 - Nov 2014
Columbia, Maryland I manage a team of Research Associates in achieving higher performance. My responsibilities include coaching my team in survey methodology, as well as helping to track performance in different tasks to maximize efficiency.
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Research Associate
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Jun 2011 - Feb 2014
Make calls to potential participants across the country in order to gain their participation in the television and radio ratings in their area.
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Columbia Association
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United States
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Wellness and Fitness Services
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300 - 400 Employee
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Sales Rep
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Aug 2009 - Jul 2011
Sell comprehensive fitness memberships to residents of Columbia, Maryland, as well as assisting the processing of ticket sales and special promotions.
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Supervisor
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May 2007 - Jul 2009
Supervised a group of interviewers to conduct brief computer surveys about new movies coming to theaters.
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Education
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Towson University
Bachelor's degree, Electronic Media and Film -
Towson University
Theater -
Atholton High School