Matthew Diener

Learning Content Specialist at 211 San Diego
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US

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Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Learning Content Specialist
      • Mar 2023 - Present

      Development and design of learning solutions (curricula oversight, job aids, knowledge articles) across multiple modalities to ensure contact center staff has both the tools and information necessary to deliver exceptional service Development and design of learning solutions (curricula oversight, job aids, knowledge articles) across multiple modalities to ensure contact center staff has both the tools and information necessary to deliver exceptional service

    • Teaching Assistant, Second Grade
      • Sep 2022 - Dec 2022

    • Surf Therapy Instructor
      • Jan 2021 - May 2022

      Provision of specialized surf instruction for children with social challenges, cognitive, physical and emotional disorders Provision of specialized surf instruction for children with social challenges, cognitive, physical and emotional disorders

    • United States
    • Farming
    • 1 - 100 Employee
    • Learning And Development Specialist
      • Nov 2018 - Sep 2020

      Created e-learning courses and workshops to provide internal education about Granular’s channel partnerships, collaborating with the John Deere Intelligent Solutions teamAccelerated the onboarding program to ensure successful training for the large volume of transitioning staff added after DuPont acquisition

    • Channel Sales Associate
      • Jun 2018 - Nov 2018

      Worked alongside Senior Management to support contract negotiation with John Deere Prospected and evaluated potential channel partner opportunities

Education

  • Pepperdine University
    Bachelor of Science - BS, Economics, Minor in English Literature
    2017 - 2021

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