Experience

ITA Group, Inc.

• United States
• Advertising Services
• 500 - 600 Employee

• Strategy Team Lead, Customer & Consumer Solutions

  • 2022 - Present

  Des Moines Metropolitan Area

• Strategy Advisor

  • 2021 - 2022

  Des Moines Metropolitan Area At ITA Group, we create powerful results by transforming global employees, channel partners and customers into all-out advocates of your business. How? By inspiring authentic, lasting emotional connections. People are our business. We know their loyalty and advocacy is fueled by their ability to connect with an organization or brand on an emotional level. In today's fiercely competitive business climate, we also know their commitment is critical to your bottom line and future success… Show more At ITA Group, we create powerful results by transforming global employees, channel partners and customers into all-out advocates of your business. How? By inspiring authentic, lasting emotional connections. People are our business. We know their loyalty and advocacy is fueled by their ability to connect with an organization or brand on an emotional level. In today's fiercely competitive business climate, we also know their commitment is critical to your bottom line and future success. That's why every engagement solution we design is crafted to inspire authentic, lasting emotional connections. Always start with the end in mind. Behaviors are what you do at the time, results are what you leave behind. If where you are and where you want to be are two different places, let's talk. You may be overlooking your most powerful resource. Your people. When your people are loyal to your organization, you will see results. Increased productivity and sales. More revenue and measurable growth. Let's talk engagement & loyalty: >> Sales and channel incentives >> Employee engagement, recognition and rewards >> Event strategies, management, production and communications >> Customer satisfaction, loyalty and appreciation 515.443.0662 mdevries@itagroup.com See All the Ways We Inspire Emotional Connections @ www.ITAGroup.com

• Account Executive

  • 2018 - 2021

  Des Moines, Iowa Area At ITA Group, we create powerful results by transforming global employees, channel partners and customers into all-out advocates of your business. How? By inspiring authentic, lasting emotional connections. People are our business. We know their loyalty and advocacy is fueled by their ability to connect with an organization or brand on an emotional level. In today's fiercely competitive business climate, we also know their commitment is critical to your bottom line and future success… Show more At ITA Group, we create powerful results by transforming global employees, channel partners and customers into all-out advocates of your business. How? By inspiring authentic, lasting emotional connections. People are our business. We know their loyalty and advocacy is fueled by their ability to connect with an organization or brand on an emotional level. In today's fiercely competitive business climate, we also know their commitment is critical to your bottom line and future success. That's why every engagement solution we design is crafted to inspire authentic, lasting emotional connections. Always start with the end in mind. Behaviors are what you do at the time, results are what you leave behind. If where you are and where you want to be are two different places, let's talk. You may be overlooking your most powerful resource. Your people. When your people are loyal to your organization, you will see results. Increased productivity and sales. More revenue and measurable growth. Let's talk engagement & loyalty: >> Sales and channel incentives >> Employee engagement, recognition and rewards >> Event strategies, management, production and communications >> Customer satisfaction, loyalty and appreciation 515.443.0662 mdevries@itagroup.com See All the Ways We Inspire Emotional Connections @ www.ITAGroup.com



UnityPoint Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Initiatives Consultant

  • 2017 - 2018

  Des Moines, Iowa Area Supported the System COO in standing up an Operation Plan and provided support for system-wide operational initiatives, deliverables, and outcomes throughout the Unity Point Health system. Worked to align long-term strategic planning with operational plans to ensure progress was occurring throughout the continuum. Additionally, provided Project Management support for patient quality and safety initiatives that were part of the system's long-term roadmap strategy.



Madison Recognition

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager of Solution Design

  • 2016 - 2018

  Oversaw Madison Performance Group's Solution Design department, providing pre-sale support for targeted accounts, including the following activities: - Strategic account planning - Development of client-facing materials - Marketing support - RFI/RFP writing and development - Sales presentation development and delivery - Technology demonstrations - Ideation and blueprinting sessions - Translation of customer requirements into concept/solution design - Program… Show more Oversaw Madison Performance Group's Solution Design department, providing pre-sale support for targeted accounts, including the following activities: - Strategic account planning - Development of client-facing materials - Marketing support - RFI/RFP writing and development - Sales presentation development and delivery - Technology demonstrations - Ideation and blueprinting sessions - Translation of customer requirements into concept/solution design - Program communications planning - Pricing development - Contracting Show less



ITA Group, Inc.

• United States
• Advertising Services
• 500 - 600 Employee

• Strategist

  • 2014 - 2016

  Des Moines, Iowa Area Provide strategic thought and direction on new and existing client accounts to design performance improvement initiatives with a primary goal of bringing about organizational change, efficiency and efficacy through individual and group behavior change – Human Performance. This is done through the development of strategic programs that reward and recognize individuals for reaching a desired state, goal or specific behavior that aligns with organizational values and objectives… Show more Provide strategic thought and direction on new and existing client accounts to design performance improvement initiatives with a primary goal of bringing about organizational change, efficiency and efficacy through individual and group behavior change – Human Performance. This is done through the development of strategic programs that reward and recognize individuals for reaching a desired state, goal or specific behavior that aligns with organizational values and objectives. Extensive experience in automotive vertical performance, including both OEM and aftermarket support in areas of Sales, Service, Parts and Training. Focused on improving dealership performance, increasing employee engagement, as well as driving customer retention and satisfaction. Other industry experience includes high-tech, wholesale trade, government and security, manufacturing, finance/banking, among others.

• Solutions Specialist

  • 2012 - 2014

  Des Moines, Iowa Provided support in the unified development of events, incentives and recognition initiatives for designated new accounts/opportunities, as well as existing programs. Responsible for developing rule structures that help clients achieve incremental results and was accountable for client-facing deliverables that consistently differentiated ITA Group from the competition, adhered to ITA Group’s corporate branding standards and visually demonstrated ITA Group’s brand. Worked in collaboration with… Show more Provided support in the unified development of events, incentives and recognition initiatives for designated new accounts/opportunities, as well as existing programs. Responsible for developing rule structures that help clients achieve incremental results and was accountable for client-facing deliverables that consistently differentiated ITA Group from the competition, adhered to ITA Group’s corporate branding standards and visually demonstrated ITA Group’s brand. Worked in collaboration with the Solution Designer, Business Development Manager, internal team members and regional leadership to foster ongoing alignment, team work and cross-sharing within the region as well as a culture of learning throughout the entire organization.



United States Marine Corps

• Curriculum Chief

  • Jan 2010 - Oct 2012

  Officer Candidates School - Quantico, VA • Designed, developed and managed the curriculum for 3 separate Programs of Instruction, totaling over 3500 training hours, for one of the premier leadership schools in the United States, Marine Corps’ Officer Candidates School • Created, maintained, and managed over 50 classes, 35 guided discussions, 10 tactics courses, and 4 leadership evaluation courses from the ground up, ensuring all training aligned with the organization’s mission and was within specified guidelines. • Screened and… Show more • Designed, developed and managed the curriculum for 3 separate Programs of Instruction, totaling over 3500 training hours, for one of the premier leadership schools in the United States, Marine Corps’ Officer Candidates School • Created, maintained, and managed over 50 classes, 35 guided discussions, 10 tactics courses, and 4 leadership evaluation courses from the ground up, ensuring all training aligned with the organization’s mission and was within specified guidelines. • Screened and evaluated over 300 individuals to properly estimate future leadership potential while providing quality feedback and guidance to correct deficiencies and encourage growth. • Provided support for the successful compilation of training schedules, operating procedure reviews, and exam creation. - Navy / Marine Corps Commendation Medal received for actions performed during this period. - Marine Corps Association Eagle Award recipient for individual having the greatest impact on training during this period.

• Academics/Tactics Instructor

  • Mar 2009 - Jan 2010

  Officer Candidates School - Quantico, VA • Instructed over 15 courses on a variety of topics, with an emphasis in leadership development, for classes of up to 600 students. • Trained, evaluated, and mentored over 75 instructors on proper instruction techniques; offering guidance on improving instructional design and ensuring classes were properly conducted. • Provided logistical and asset support for leadership evaluations, prepared the events prior to execution, monitored their progress, and offered feedback for future… Show more • Instructed over 15 courses on a variety of topics, with an emphasis in leadership development, for classes of up to 600 students. • Trained, evaluated, and mentored over 75 instructors on proper instruction techniques; offering guidance on improving instructional design and ensuring classes were properly conducted. • Provided logistical and asset support for leadership evaluations, prepared the events prior to execution, monitored their progress, and offered feedback for future improvements. - Hand selected to instruct the Never Leave a Marine Behind suicide prevention course for Officer Candidates School.

• Company Operations Chief

  • Jul 2008 - Mar 2009

  RCT-1 - Camp Pendleton/Iraq • Planned and coordinated all logistical assets necessary for company training operations. • Implemented, managed and tracked all company training while advising superiors on current training statistics and offering guidance on future operations. • Prepared and instructed welcome aboard briefs for all incoming personnel, ensuring all external instructors were properly prepared. Facilitated company sustainment training as directed by the Regimental Operations Center. - Increased… Show more • Planned and coordinated all logistical assets necessary for company training operations. • Implemented, managed and tracked all company training while advising superiors on current training statistics and offering guidance on future operations. • Prepared and instructed welcome aboard briefs for all incoming personnel, ensuring all external instructors were properly prepared. Facilitated company sustainment training as directed by the Regimental Operations Center. - Increased company training statistics from 65% complete to 98% within one month. - Awarded the Navy and Marine Corps Achievement Medal for actions performed during this assignment.

• Chief Pistol Instructor

  • Nov 2007 - Jul 2008

  1st Marine Regiment Marksmanship Training Unit - Camp Pendleton, California • Purchased products and managed budgets for necessary logistical support. • Managed the Program of Instruction for courses pertaining to pistol marksmanship at the area Marksmanship Training Unit. Provided educational background information regarding the proper handling, operating, and knowledge applications for using Marine Corps issued weapons on live fire qualification courses. Responsible for the course development and training procedures regarding pistol marksmanship. • Coached… Show more • Purchased products and managed budgets for necessary logistical support. • Managed the Program of Instruction for courses pertaining to pistol marksmanship at the area Marksmanship Training Unit. Provided educational background information regarding the proper handling, operating, and knowledge applications for using Marine Corps issued weapons on live fire qualification courses. Responsible for the course development and training procedures regarding pistol marksmanship. • Coached, mentored, and supervised 4 instructors and ensured they were knowledgeable and properly trained prior to giving their periods of instruction. • Conducted and evaluated the safe weapons handling examination prior to qualifying students for live fire training.

• Section Leader

  • Nov 2006 - Nov 2007

  1st Battalion 4th Marines - Camp Pendleton, CA • Managed, supervised, and disciplined a 13 man team in a stressful, and often hostile, environment, ensuring all logistical and administrative needs were met, as well as monitored their overall well being. Provided coaching, mentorship, and leadership development for all members within the team, ensuring they received quality feedback and were given clear goals for future success. • Prepared, conducted, and reviewed over 100 combat patrols, providing feedback and guidance to superiors in… Show more • Managed, supervised, and disciplined a 13 man team in a stressful, and often hostile, environment, ensuring all logistical and administrative needs were met, as well as monitored their overall well being. Provided coaching, mentorship, and leadership development for all members within the team, ensuring they received quality feedback and were given clear goals for future success. • Prepared, conducted, and reviewed over 100 combat patrols, providing feedback and guidance to superiors in support of future operations. • Responsible for all logistical support requirements for 40 individuals, ensuring all logistical needs and support were met, such as: food, clothing, equipment and supplies.

• Team Leader

  • Nov 2004 - Nov 2006

  1st Battalion 4th Marines - Camp Pendleton, CA • Responsible for the well-being of a 4 man team from various backgrounds; coached and mentored them on teamwork, job skills, and leadership. Provided all logistical and administrative support necessary for the team's successful goal completion. • Acted as a Range Coach for 8 months, providing effective coaching and instruction for over 100 shooters on proper Marine Corps marksmanship techniques while ensuring all shooters were in compliance with the safety requirements of the… Show more • Responsible for the well-being of a 4 man team from various backgrounds; coached and mentored them on teamwork, job skills, and leadership. Provided all logistical and administrative support necessary for the team's successful goal completion. • Acted as a Range Coach for 8 months, providing effective coaching and instruction for over 100 shooters on proper Marine Corps marksmanship techniques while ensuring all shooters were in compliance with the safety requirements of the range. - Awarded the Navy and Marine Corps Achievement Medal for superior performance.