Experience

Vistair Systems

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• Data Engineer

  • Nov 2022 - Present



ELEMIS

• United Kingdom
• Cosmetics
• 400 - 500 Employee

• Senior Business Intelligence Developer

  • Jan 2018 - Nov 2022

• Business Intelligence Analyst

  • Jan 2017 - Jan 2018



Markerstudy Broking

• United Kingdom
• Insurance
• 100 - 200 Employee

• BI Developer

  • Jun 2015 - Dec 2016

  Working within a newly formed Business Intelligence Team to educate decision makers and stakeholders on the importance of rich data, accurate reporting and the value of extensive analysis. Remit involves centralising data from multiple platforms, including IBM Cognos, via daily SSIS ETL processes into a SQL Server data warehouse, for use by pricing, finance and operational teams across the business.Create engaging reports using SSRS and Tableau to maximise customer engagement and drive both conversion and retention.Technical lead on multiple key projects; successfully delivered robust solutions to deliver data to external insurers, aggregators and third party suppliers. Show less

• Problem Management Agent

  • Apr 2013 - Jun 2015

  Responsible for maintaining the availability of ‘business critical systems’ for the online quote journey and customer portal. Developed a suite of reports to closely monitor the response times of aggregator quote requests and forecast future resource requirements.Performed root cause analysis on unexpected downtime and limited further exceptions by designing workarounds and writing business cases for executive approval.Worked closely with the 3rd line support team, providing technical expertise and improve the efficiency of their work.System Administrator for OnTime, the scrum and IT ticketing system; Responsible for the configuration of the desktop application along with the maintenance of the SQL Server database and generation of management reports. Show less



Merkle | DBG

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Database Analyst

  • Dec 2006 - Apr 2013