Matthew Cruz

Information Technology Manager at DesignTech Services, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Brooklyn, New York, United States, US
Skills

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Bio

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Credentials

  • CompTIA A+
    CompTIA
    Oct, 2018
    - Oct, 2024

Experience

  • DesignTech Services, Inc.
    • United States
    • Design Services
    • 1 - 100 Employee
    • Information Technology Manager
      • Jul 2019 - Present

      Setup and Manage AutoTask ticketing system for multi-level requests; troubleshooting, dispatching, editing, and organizing Manage, Create, and Update Knowledgebase articles for clients and the Team Manage Several Companies’ Macs, iPads, and Mac servers with Addigy to maintain Mac’s health, updates, and create Mac software packages Train in Bash Script and utilize it in Addigy for Mac maintenance, updates, installs, removals and automation Support Adobe products by providing licenses for software, training, and troubleshooting the software Provide and sell new hardware and software like Synology servers, Adobe Software, Mac devices, and accessories Set up and maintain remote connections for remote working like Teamviewer, LogMeIn, Connectwise, and Splashtop Provide, set up, Train and troubleshoot Font Servers for companies like Font Agent and Universal type servers Provide, Support, and set up Synology NAS Server for clients Setup and Maintain API systems Show less

  • ASCAP
    • United States
    • Musicians
    • 700 & Above Employee
    • Help Desk Technician
      • Nov 2018 - Feb 2019

      Re-imaged and installed Windows OS Maintained the organization of computer equipment and accessories for the company Trained in active directory and utilized it to manage accounts within the company Supported Virtual Desktop Interface by installing, updating, and troubleshooting issues Added Windows and Mac computers to a Domain and mapping network drives Executed and supported troubleshooting for Mac OS and Window OS systems Received an internship extension based on exceptional performance Used Google Admin to manage Gmail accounts in the company. Managed Company Mac’s with Jamf pr Show less

  • Balthazar
    • Spain
    • Advertising Services
    • 1 - 100 Employee
    • Prep Cook
      • Nov 2017 - Jun 2018

      -Prepared and cooked for daily menu at top rated French Restaurant in New York City -Ensured organized and safe work station throughout work shift by cleaning simultaneously -Supported the front and back of the house by prepping workstations and expediting food orders for kitchen and servers -Communicated with Chefs and Management to understand their needs and prepped accordingly -Worked as part of a team to achieve operational excellence serving upwards of 1000 guests daily -Prepared and cooked for daily menu at top rated French Restaurant in New York City -Ensured organized and safe work station throughout work shift by cleaning simultaneously -Supported the front and back of the house by prepping workstations and expediting food orders for kitchen and servers -Communicated with Chefs and Management to understand their needs and prepped accordingly -Worked as part of a team to achieve operational excellence serving upwards of 1000 guests daily

  • Wheated
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Kitchen / Prep Cook
      • Aug 2014 - Nov 2017

      -Assembled food orders accurately/ Maintained standards of cleanliness throughout the restaurant -Managed oven for pizzas alongside creating appetizers for serving -Consistently used and promoted safe and sanitary food handling practices -Assembled food orders accurately/ Maintained standards of cleanliness throughout the restaurant -Managed oven for pizzas alongside creating appetizers for serving -Consistently used and promoted safe and sanitary food handling practices

  • Century 21 Department Stores
    • United States
    • Retail
    • 1 - 100 Employee
    • Stock Team Member
      • Apr 2014 - Aug 2014

      -Accurately unloaded and stocked all incoming and outgoing deliveries -Ensured a clean, safe and easy to shop store by stocking merchandise neatly and accurately. -Received deliveries, including boxes up to 50 lbs -Accurately unloaded and stocked all incoming and outgoing deliveries -Ensured a clean, safe and easy to shop store by stocking merchandise neatly and accurately. -Received deliveries, including boxes up to 50 lbs

Education

  • NPower (nonprofit)
    ComTIA A+ Certification, Information Technology
    2018 - 2018
  • ASA College
    Computer Programing & IT, Computer Programming
    2019 - 2021

Community

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