Matthew Cowan
Food And Beverage Assistant at Usher Hall- Claim this Profile
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Bio
Experience
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Usher Hall
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Entertainment Providers
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1 - 100 Employee
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Food And Beverage Assistant
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Aug 2022 - Present
At this prestigious, 5-star venue in Edinburgh, I am responsible for maintaing excellent customer satisfaction at the multiple bars and funtion rooms throughout the venue. • Professionalism: excellent grooming standards, welcoing and customer-focussed attitude, • Dynamic and effective interpersonal skills: communicating with a variety of collegues to deliver the high-standard of service across a number of bars. • Detail-oriented: small details and flourishes create the highest standards and best presentation, for both the venue and the customer-service team. Show less
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Edinburgh Napier University
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United Kingdom
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Higher Education
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700 & Above Employee
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Music Tutor
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Sep 2019 - Present
As a part of the brand new Creative Musicianship courses run by Edinburgh Napier University, I have been teaching guitar, composition, ensemble skills and sound production skills. Aimed at secondary school students aged 15-18, the course rethinks the current model of music education, giving more creative agency to the students. It is my role to prepare and deliver lessons to the students, assuring that they are engaging, challenging and flexible for their range of skills. Lessons range from 1-1 guitar lessons, in which I dynamically adapt the lessons to each student's abilities, to ensemble classes that encourage creative discussion and opportunities for insights into the creative process. I frequently carry out the classes online and I utilise a range of creative software, including Photoshop, Logic Pro, and PowerPoint to improve the teaching experience. Show less
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Capital Theatres - Festival Theatre, King's Theatre & The Studio
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United Kingdom
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Entertainment Providers
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1 - 100 Employee
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Customer Service Representative
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Sep 2018 - Present
As a customer service representative, my responsibilities can range from working the bar, ushering in the auditorium, or helping at private functions. Our patron's experience is our top priority and we focus on making a trip to the theatre inviting, exciting and memorable. As a customer service representative, my responsibilities can range from working the bar, ushering in the auditorium, or helping at private functions. Our patron's experience is our top priority and we focus on making a trip to the theatre inviting, exciting and memorable.
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Education
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Edinburgh Napier University
Master of Arts - MA, Music -
Edinburgh Napier University
Bachelor of Arts - BA, Music