Matthew Cowan

Food And Beverage Assistant at Usher Hall
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Location
Edinburgh, Scotland, United Kingdom, UK

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Experience

    • Entertainment Providers
    • 1 - 100 Employee
    • Food And Beverage Assistant
      • Aug 2022 - Present

      At this prestigious, 5-star venue in Edinburgh, I am responsible for maintaing excellent customer satisfaction at the multiple bars and funtion rooms throughout the venue. • Professionalism: excellent grooming standards, welcoing and customer-focussed attitude, • Dynamic and effective interpersonal skills: communicating with a variety of collegues to deliver the high-standard of service across a number of bars. • Detail-oriented: small details and flourishes create the highest standards and best presentation, for both the venue and the customer-service team. Show less

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Music Tutor
      • Sep 2019 - Present

      As a part of the brand new Creative Musicianship courses run by Edinburgh Napier University, I have been teaching guitar, composition, ensemble skills and sound production skills. Aimed at secondary school students aged 15-18, the course rethinks the current model of music education, giving more creative agency to the students. It is my role to prepare and deliver lessons to the students, assuring that they are engaging, challenging and flexible for their range of skills. Lessons range from 1-1 guitar lessons, in which I dynamically adapt the lessons to each student's abilities, to ensemble classes that encourage creative discussion and opportunities for insights into the creative process. I frequently carry out the classes online and I utilise a range of creative software, including Photoshop, Logic Pro, and PowerPoint to improve the teaching experience. Show less

    • United Kingdom
    • Entertainment Providers
    • 1 - 100 Employee
    • Customer Service Representative
      • Sep 2018 - Present

      As a customer service representative, my responsibilities can range from working the bar, ushering in the auditorium, or helping at private functions. Our patron's experience is our top priority and we focus on making a trip to the theatre inviting, exciting and memorable. As a customer service representative, my responsibilities can range from working the bar, ushering in the auditorium, or helping at private functions. Our patron's experience is our top priority and we focus on making a trip to the theatre inviting, exciting and memorable.

Education

  • Edinburgh Napier University
    Master of Arts - MA, Music
    2020 - 2021
  • Edinburgh Napier University
    Bachelor of Arts - BA, Music
    2016 - 2020

Community

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