Matthew Cantrelle
Sales Development Representative at Fuel Sales Academy- Claim this Profile
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Bio
Experience
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Fuel Sales Academy
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Sales Development Representative
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Aug 2022 - Present
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National General Insurance 1
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Retail Office Equipment
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1 - 100 Employee
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Commercial Bodily Injury Adjuster
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Sep 2020 - Feb 2022
- Proactively managed customer health, identified potential risks, and developed appropriate responses and solutions - Raised customer retention by developing and maintaining rapport with clients - Leveraged existing or developed new tools, processes, and resources to meet the needs of customers - Lead an assigned territory serving as the primary point-of-contact for clients claim needs - Coordinated weekly meetings with claims attorneys, managers, and team members to discuss new strategy Show less
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Trexis Insurance
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United States
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Insurance
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1 - 100 Employee
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Senior Bodily Injury Adjuster
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Mar 2016 - Sep 2020
- Created and developed a communication strategy with customers while encouraging customer engagement - Provided feedback of products such as enhancements requests, issues, and user feedback - Conducted regular customer check-ins in an effort to develop and maintain rapport - Negotiated injury claims with distressed clients and brought resolution to maintain client satisfaction - Created and developed a communication strategy with customers while encouraging customer engagement - Provided feedback of products such as enhancements requests, issues, and user feedback - Conducted regular customer check-ins in an effort to develop and maintain rapport - Negotiated injury claims with distressed clients and brought resolution to maintain client satisfaction
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Alfa Insurance
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United States
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Insurance
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700 & Above Employee
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Independent Sales Representative
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Mar 2015 - Mar 2016
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Education
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The University of Southern Mississippi
Bachelor's degree, History