Experience

Treasury Corporation Of Victoria

• Australia
• Financial Services
• 1 - 100 Employee

• Desktop Support

  • Nov 2016 - Present



CSC

• United States
• Information Technology & Services
• 700 & Above Employee

• Service Desk Analyst

  • Jan 2016 - Nov 2016

  1000 users, Active Directory, Exchange, Microsoft Office, Mobile Iron, XEN Mobile, RSA TOKENS, CISCO desk phones, Citrix, Printer Support, In House application, Alarm logging, Remote support tools, SM9, iPhone and iPad support, SCCM, Asset management, 1000 users, Active Directory, Exchange, Microsoft Office, Mobile Iron, XEN Mobile, RSA TOKENS, CISCO desk phones, Citrix, Printer Support, In House application, Alarm logging, Remote support tools, SM9, iPhone and iPad support, SCCM, Asset management,



Peel Ports Group

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• IT SERVICE DESK ANALYST

  • May 2015 - Aug 2015

  3 Man team supporting 1500+ users over UK and international sites Remotely and face to face CItrix, Microsoft office, AD - User account configuration, Mobile phone configuration, group management, MItel, Safecom, Tricerat , HP Printers, Thin Clients, Desktops, Handhelds, In house applications, network support, Remote support tools, Helpdesk software, SLA and ITIL, Liaise with 3rd party companies, monitoring crucial alerts, escalating tasks to correct resolver group. 3 Man team supporting 1500+ users over UK and international sites Remotely and face to face CItrix, Microsoft office, AD - User account configuration, Mobile phone configuration, group management, MItel, Safecom, Tricerat , HP Printers, Thin Clients, Desktops, Handhelds, In house applications, network support, Remote support tools, Helpdesk software, SLA and ITIL, Liaise with 3rd party companies, monitoring crucial alerts, escalating tasks to correct resolver group.



Rushton Hinchy Solicitors

• United Kingdom
• Law Practice
• 1 - 100 Employee

• IT Support

  • Dec 2014 - Mar 2015

  Setting up user accounts Setting up user machines Server maintenance Proclaim maintenance Printer maintenance Telephony VOIP maintenance Setting up user accounts Setting up user machines Server maintenance Proclaim maintenance Printer maintenance Telephony VOIP maintenance



Royal Melbourne Hotel

• Hospitality Staff

  • 2013 - 2014



GT LAW Solicitors

• United Kingdom
• Law Practice
• 1 - 100 Employee

• assistant admin

  • Jun 2013 - Sep 2013