Matthew Bosma

Systems Support Technician at ISSERVICE Technology Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Beamsville, Ontario, Canada, CA
Languages
  • English -

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Bio

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Credentials

  • Cybersecurity Awarness Training
    ESET
    Apr, 2019
    - Oct, 2024
  • A+
    CompTIA

Experience

  • ISSERVICE Technology Ltd.
    • Canada
    • Information Technology & Services
    • 1 - 100 Employee
    • Systems Support Technician
      • Nov 2018 - Present

      Exchange Migration to o365/GsuitePrinter TroubleshootingNetwork TroubleshootingComputer Hardware Upgrades/Replacement/DeploymentNetwork InstallationUbiquiti Point to Point Systems/Access Point InstallationCustom Software TroubleshootingVirtual Machines (VMWare,Virtual Box and ESXI server)

  • DependableIT
    • Canada
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Premium Tech Support
      • Jan 2018 - Nov 2018

      -Sell services to different clients from US/Canada -Remote Service through LMI to troubleshoot and repair Apple/Windows computers-Repair Operating Systems over the phone and through LMI-Handle scam cases-Troubleshoot SOHO networks-Set up printers / Repaired printers-Repaired Various Outlook/Third Party Email Issues-Maintained high service level and very high CSAT-Handle multiple remote sessions at a time

  • JLB Fabricating
    • Canada
    • Wholesale
    • 1 - 100 Employee
    • Press Break Operator
      • Sep 2016 - Nov 2017

    • IT Consultant and General Laborer
      • Mar 2010 - Nov 2017

Education

  • Niagara College
    -
  • Guido de Bres
    -

Community

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