Matthew Best
Director of Customer Support (EMEA) at TrueCommerce- Claim this Profile
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Bio
Daniel Reese
I had the privilege of teaming with Matthew on the globalization of Customer Success. Matthew was the Customer Success team's regional leader in EMEA. He did an excellent job achieving KPIs, publishing the team's progress, and engaging customers. His real strength was his employee engagement. Matthew was a role model for inclusion across the group. I hope to work with him again in the future.
Mark Usher
Matthew has always shown an ability to make the right decisions to get the job at hand done. He is a great combination of technically skilled and organized. Matthew is an example of how a team member can be a good multi-tasker, while still focusing energies on the current project.
Daniel Reese
I had the privilege of teaming with Matthew on the globalization of Customer Success. Matthew was the Customer Success team's regional leader in EMEA. He did an excellent job achieving KPIs, publishing the team's progress, and engaging customers. His real strength was his employee engagement. Matthew was a role model for inclusion across the group. I hope to work with him again in the future.
Mark Usher
Matthew has always shown an ability to make the right decisions to get the job at hand done. He is a great combination of technically skilled and organized. Matthew is an example of how a team member can be a good multi-tasker, while still focusing energies on the current project.
Daniel Reese
I had the privilege of teaming with Matthew on the globalization of Customer Success. Matthew was the Customer Success team's regional leader in EMEA. He did an excellent job achieving KPIs, publishing the team's progress, and engaging customers. His real strength was his employee engagement. Matthew was a role model for inclusion across the group. I hope to work with him again in the future.
Mark Usher
Matthew has always shown an ability to make the right decisions to get the job at hand done. He is a great combination of technically skilled and organized. Matthew is an example of how a team member can be a good multi-tasker, while still focusing energies on the current project.
Daniel Reese
I had the privilege of teaming with Matthew on the globalization of Customer Success. Matthew was the Customer Success team's regional leader in EMEA. He did an excellent job achieving KPIs, publishing the team's progress, and engaging customers. His real strength was his employee engagement. Matthew was a role model for inclusion across the group. I hope to work with him again in the future.
Mark Usher
Matthew has always shown an ability to make the right decisions to get the job at hand done. He is a great combination of technically skilled and organized. Matthew is an example of how a team member can be a good multi-tasker, while still focusing energies on the current project.
Experience
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TrueCommerce
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United States
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Information Technology & Services
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300 - 400 Employee
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Director of Customer Support (EMEA)
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Jan 2019 - Present
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Technical Support Manager at TrueCommerce UK & Ireland
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Aug 2018 - Present
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TrueCommerce UK
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United Kingdom
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Software Development
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1 - 100 Employee
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Technical Support Manager
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May 2017 - Present
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Atlas Products International
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Installation Co-ordinator
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Jun 2009 - Present
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EDI Support Analyst
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Jul 2008 - Jul 2009
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Licensed Assistant Manager
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Aug 2004 - Jul 2006
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