Distribution Center Supervisor

• Apr 2020 - Present

- Direct daily operations on-site, coordinating and planning all activities to streamline workflow, including staffing and training, scheduling, maintenance, contracting and billing, and logistics. - Lead a team of Distribution Centre Operators to ensure DC operates at peak efficiency to meet customer and business objectives. Supervise daily activities, including inventory control and quality assurance. - Achieve daily, weekly, and monthly shipment goals through performance management and metrics analysis. Track KPIs and employee progress to maximize efficiency and reach all short- and long-term goals. - Collaborate with internal departments and international stakeholders to plan and execute logistics strategies. Adapt receiving, handling, picking, and shipping processes to respond to customer requirements. - Ensure team compliance with all company policies, SOPs, and health & safety guidelines. Update team members on new policies and provide training and mentorship to improve workplace safety. Show less

Shipping Supervisor

• Dec 2018 - Apr 2020

- Led the Shipping Department team to achieve daily production and service-level results. Monitored performance against company standards and held meetings to discuss issues, discrepancies, and results. - Leveraged Lean Principles to drive team performance and process improvements. E.g., Identified issues in performance management and developed a culture of accountability to optimize workflow. - Provided continuous feedback and training to junior team members, including skills development, mentorship opportunities, appraisals, task delegation, and corrective action plans. - Liaised with the Supply Chain Supervisor to manage customer orders/ shipments and ensure all orders were shipped in alignment with customer specifications and schedules. Show less

Manager of Hardware Inventory & Receiving

• Nov 2016 - Dec 2018

- Managed all receiving and inventory of aerospace hardware, including ownership of the Raw Materials team. Oversaw tracking, inventory control, distribution, and operations related to hardware. - Collaborated directly with customers to ensure excellent service quality and serve as a point of contact for issue management/ escalations. Collected customer requirements and ensured materials were correct. - Monitored and recorded all inventory and finished goods in ERP system, ensuring accuracy of assembly and conformance with AS9100 quality standards. - Assisted with aerospace structural assembly and supported the Production Manager to meet deadlines, including assembling structural parts, interpreting engineering drawings, and completing work orders. Show less

Production Associate

• Aug 2015 - Oct 2016

- Supported manufacturing operations for a mid-sized garage door producer, including assembling panels, inspecting finished products for damages/ deficiencies, and packaging completed projects. - Analyzed work orders and manufacturing schedules to complete all tasks efficiently and effectively, while maintaining a clean and safe working environment. - Supported manufacturing operations for a mid-sized garage door producer, including assembling panels, inspecting finished products for damages/ deficiencies, and packaging completed projects. - Analyzed work orders and manufacturing schedules to complete all tasks efficiently and effectively, while maintaining a clean and safe working environment.

Gas Fitter/ Installer

• 2014 - 2015

- Installed heating, cooling, and water heating systems in residential and commercial settings, including all ad hoc tasks, such as customer service, administrative functions, scheduling, and inventory management. - Performed preventative and urgent maintenance on customers’ systems. Evaluated, troubleshooted, and repaired issues, providing guidance and advice to customers to support long-term maintenance. - Installed heating, cooling, and water heating systems in residential and commercial settings, including all ad hoc tasks, such as customer service, administrative functions, scheduling, and inventory management. - Performed preventative and urgent maintenance on customers’ systems. Evaluated, troubleshooted, and repaired issues, providing guidance and advice to customers to support long-term maintenance.

Service Technician & Team Lead

• Dec 2012 - May 2014

Installer/ Service Technician

• 2012 - 2012