Experience

Durham Region Unemployed Help Centre

• Canada
• Human Resources Services
• 1 - 100 Employee

• Team Lead, Employment Specialist

  • Nov 2021 - Present

  The Durham Region Unemployed Help Centre (DRUHC) is a non-profit organization that is dedicated to assisting unemployed or underemployed individuals meet their employment goals without judgment, and assisting employers in meeting their hiring and training needs.- Review monthly reports, targets and progress, to communicate progress with team and bring areas of concern to management's attention in a timely manner- Conduct team biweekly meetings to share progress towards program targets, case conference client needs, gaps in service and lead team in troubleshooting and brainstorming issues- Assist with the implementation of training and onboarding plans for new staff- Review JMPI Agreements files and information entered into CaMS to identify and address discrepancies, mistakes and gaps in information

• Employment Specialist

  • Jan 2021 - Nov 2021

  - Proactively outreach to employers to identify opportunities in the “hidden” job market- Assess employer’s workplace capacity to provide a positive work experience and workplace training for clients- Negotiate placements into employment (with or without financial incentives, including job trial and on-the-job training opportunities) with employers on behalf of clients- Monitor and follow-up on financial allocations to ensure targets are met within established fiscal budget- Match client skills and experience to job leads, assess suitability for a position, forward résumés, coordinate interviews with client and employer, and follow-up with both to determine next steps



Christian Horizons

• Canada
• Civic and Social Organizations
• 700 & Above Employee

• Recruitment Administrator

  • Oct 2012 - May 2017

  Christian Horizons is a not-for-profit organization that supports people with developmental disabilities. Matthew is proud to serve and support people with exceptional needs, especially in his role as a Recruitment Assistant. The duties of this role include:• Conducting preliminary phone screens• Assembling new hire packages• Booking/Scheduling interviews• Verifying references• Revising District Orientation handbook• Attending job fairs• Receiving/Reviewing applications and resumes• Liaising with Program Managers and community partners• Posting external job postings• Supporting the Ethics Review Committee• Data entry• Conducting interviews



Bell

• Canada
• Telecommunications
• 700 & Above Employee

• Direct Marketing Associate

  • Feb 2011 - Mar 2012

  Bell Canada (BCE) is one of the top three telecommunications companies in Canada. In the role of Direct Marketing Associate, Matthew was able to achieve sales targets, so much so that he was recognized as the top sales representative for his tier in the 2nd quarter of 2011, which led to his promotion to the role of Incentives Manager.• Promoted/Offered products and services• Analyzed sales results• Cold call sales• Supported and coached team members• Created a variety of incentives program/modules• Managed incentives resources• Advocated for team requested incentives• Fostered team growth and friendly competition• Customer dispute resolution• Served customers and fellow employees• Documented customer needs