Experience

The Bargain! Shop

• Retail
• 1 - 100 Employee

• Store Manager

  • Jun 2011 - Present

  I have successfully managed various stores throughout BC and Alberta before being promoted to manage one of the top 10 busiest Red Apple Stores in Canada. I oversee the daily functions of a 15,000 sq. ft. store with 7 staff, generating $2.8 million in annual sales. We consistently met and exceeded personal and store sales targets. • Develop and implement strategic merchandising plans to achieve revenue objectives• Demonstrate leadership to execute company merchandise initiatives• Understands the corporate business plan and implement into daily objectives and responsibilities • Plan workflows, meet deadlines, identify opportunities, and pay attention to detail• Supported and enforced loss prevention policies and procedures to achieve a low shrinkage of 0.58% by examining monthly audits and year-end inventory results • Recruited, trained, and mentored staff on policies, procedures, merchandising and customer service • Demonstrate clear and concise verbal and written communication skills• Coach and hold staff accountable for their daily duties and ongoing responsibilities• Scheduling work hours that meet the needs of the staff and the business • Review schedules to ensure store meets budgeted work hours• Review stores monthly scorecards and P&Ls • Used system information and reports to improve sales and profitability • Implement a plan of action to improve performance on key business metrics• Responsible for overseeing results of the monthly customer experience program and resolve issues as needed• Perform projects and work in other stores that have issues and other opportunities, such as full store resets, store closings, store re-branding at the direction of the District Manager and Home Office• Co-facilitated launch of new stores; developed new-hire training and orientation materials• Develop talent and groom the staff for promotion and personal growth• Hire, train, supervise and mentor staff on policies, salesmanship and customer service Show less

• Keyholder

  • Jul 2010 - Jun 2011

• Associate

  • Aug 2006 - Jul 2010