Matthew Thomas

Sales, Services and Customer Management at Various
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US
Languages
  • English Native or bilingual proficiency
  • French Professional working proficiency

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Bio

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Credentials

  • Customer Success Management Fundamentals
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Executive Presence on Video Conference Calls
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Following Up after a Sales Meeting
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Interpersonal Communication
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Making Great Sales Presentations
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Managing Your Sales Process
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Sales Foundations
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Sales: Handling Objections
    LinkedIn
    Jun, 2020
    - Oct, 2024

Experience

    • Investment Management
    • 700 & Above Employee
    • Sales, Services and Customer Management
      • 2017 - Present

      Sales, Services and Customer Management in a range of industries including telecommunications, hospitality, health & wellness and home improvement. - Selected to help turn around an under-performing sales office at Harvest Marketing. - Improved customer satisfaction and operational effectiveness in a local business. - Fostered client motivation and outstanding delivery of health and wellness goals at Catalyst. - Applied Design Thinking to transform outdoor experience for a range of customers at M&C Solutions. Show less

  • IALR
    • Danville, Virginia Area
    • Intern
      • Jun 2011 - Jul 2011

      Worked on the Vehicle Initial Performance Evaluation Register (VIPER) program at IALR, in collaboration with Virginia Tech, to improve driving parameters for a driver simulator. - Received training and used advance IT systems including CAD to re-design existing cars and create new cars for the simulator. - Took apart and re-assembled a go-cart, transforming it from gas to electricity powered. - Familiarized myself with all engineering and safety procedures. Worked on the Vehicle Initial Performance Evaluation Register (VIPER) program at IALR, in collaboration with Virginia Tech, to improve driving parameters for a driver simulator. - Received training and used advance IT systems including CAD to re-design existing cars and create new cars for the simulator. - Took apart and re-assembled a go-cart, transforming it from gas to electricity powered. - Familiarized myself with all engineering and safety procedures.

Education

  • Wake Technical Community College
    Engineering
    2014 - 2015
  • Wakefield High School
    High School Diploma
    2010 - 2014

Community

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