Experience

Topgolf

• United States
• Entertainment Providers
• 700 & Above Employee

• Solutions Architect

  • Apr 2023 - Present

• Solutions Engineer

  • Apr 2022 - Apr 2023



NCR Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Quality Engineer

  • Jul 2015 - Feb 2022

  Work closely with leadership to develop applications and processes to improve the entire Aloha product software and hardware life cycles. Heavy focus on automation to streamline many internal and customer facing processes.• Creation and maintenance of github actions pipeline to build machine images in Azure utilizing Packer and Chef Infra / Inspec. Fully automated from Windows ISO to NCR Aloha image to be applied to a machine directly. Worked directly with customers to implement automatic creation of all machine images.• Developed automatic lab creation using Azure scripting for QA teams to utilize.• Implementation and QE specialist for NCR Aloha Cloud. • Developed ‘NCR Image Builder’ application coded in C# to automate the creation of standardized Windows hardware images to support customer provided hardware in the Enterprise and Global market segments• QA of all NCR Aloha Suite products along with supported hardware utilizing a combination of TestComplete and manual testing.Awards and Recognition: • NCR R&D Excellence Award for Technical Achievement and Commitment to Innovation 2020. • NCR R&D Excellence Award for Aloha Cloud POS 2018 Show less

• Software Engineer

  • Jul 2012 - Jul 2015

  Effectively coded software enhancements and bug fixes based on specific design specifications.• Software development enhancement and maintenance of Aloha Loyalty and Aloha Stored Value products.• Java server side development with minor tasks in C# and C++.• JBoss application server experience.• SQL development of stored procedures and database management.• Extensive debugging in test tools, NCR Aloha and webpages



Romanos Macaroni Grill

• United States
• Investment Management

• Sr. Restaurant Systems Engineer

  • Apr 2011 - Jul 2012

  Work with departmental leaders to determine and implement solutions that carry out company initiatives through the POS systems. Responsible for analysis and delivery of technical approach recommendations to leadership. • Aloha Manager/Configuration Center expert in, but not limited to, items, promotions, comps, hierarchy maintenance, item routing, store settings, jobcodes, messaging, floorplans and reporting. • Daily use of Command Center with vast knowledge in creating deployments to simplify many processes. • Administrator of QSR Automations KDS and CSK products; including database changes, new deployments and support. • Maintenance of Radiant hosted solution products, including Insight, Loyalty and Stored Value. • Menulink administrator in data definition maintenance and creation, reporting changes and store settings. • Experienced in the configuration and troubleshooting of Aloha Takeout. • Broad experience scripting; including batch files, VBS and Powershell. • Level 3 support for troubleshooting issues and running in depth audits into SQL and other reporting mechanisms. • Responsible for creating and updating restaurant system images and ensuring PCI compliancy. • Maintenance and creation of user accounts in Active Directory. • Review and approve internal training material for accuracy and proper procedure. Show less


Radiant Systems
• United States
• 1 - 100 Employee
• Consultant

  • May 2008 - Apr 2011

TNT Marketing
• Colombia
• Advertising Services
• 1 - 100 Employee
• Assistant IT

  • 2004 - 2007