Matteo Serioli

Provisioning & Assurance at PLINK: Professional Link
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Contact Information
us****@****om
(386) 825-5501
Location
Milan, Lombardy, Italy, IT
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Limited working proficiency
Skills

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Credentials

  • Un progetto da dieci e lode
    GoodHabitz
    Aug, 2023
    - Nov, 2024
  • Intermediate Certification
    3CX
    Aug, 2022
    - Nov, 2024
  • Basic Certification
    3CX
    May, 2021
    - Nov, 2024
  • ITIL v.3 Foundation
    EXIN your ICT competence partner
    Jul, 2011
    - Nov, 2024
  • CSE - Cato Support Engineer
    Cato Networks
    Aug, 2022
    - Nov, 2024
  • 201 CPCSA: Partner
    Cradlepoint
    Jul, 2020
    - Nov, 2024

Experience

  • PLINK: Professional Link
    • Italy
    • Telecommunications
    • 1 - 100 Employee
    • Provisioning & Assurance
      • Oct 2015 - Present

  • Easynet Group
    • United Kingdom
    • Telecommunications
    • 100 - 200 Employee
    • Operations & Technical Delivery Engineer
      • Oct 2009 - Sep 2015

    • Assistenza Tecnica & Customer Care
      • Sep 2006 - Sep 2009

    • Customer Care / Technical Assistance (Stage)
      • May 2006 - Sep 2006

      During this period I learned the basic principle of customer care and technical assistance activities from colleagues.

  • Dadosoft
    • Desio, MB, Italia
    • Junior System Administrator
      • Sep 2005 - Apr 2006

      Junior System Administrator su piattaforma Windows SBS 2003 Junior Web Developer per il sito internet www.dadosoft.it Junior System Administrator su piattaforma Windows SBS 2003 Junior Web Developer per il sito internet www.dadosoft.it

Education

  • Istituto Tecnico Industriale Fermi - Desio
    Diploma Istituto Tecnico e Professionale, Tecnologia/tecnico di ingegneria elettrica, elettronica e delle comunicazioni
    2000 - 2005
  • Consorzio Scuole Lavoro
    Perito Superiore Elettronico e delle Telecomunicazioni, Elettronica e Telecomunicazioni
    2005 - 2006

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