Experience

Lexitas Pharma Services

• United States
• Research Services
• 100 - 200 Employee

• Project Manager, Reading Center

  • Apr 2023 - Present



Duke Eye Center

• United States
• Medical Practices
• 1 - 100 Employee

• Project Manager Level 1

  • Apr 2022 - Apr 2023

  - The Duke Reading Center (DRC) assists biopharmaceutical companies with running clinical trials. As a PM1, on my assigned studies (including those from Roche/Genentech, PTC Therapeutics, and Ocuphire) I am the primary contact for the study sponsor, clinical research organization (CRO), and eye clinic sites. Within DRC, I work with the study team including the Director of Grading and Lead Reader. - Currently the lead project manager on a Phase 3 trial with 80 clinic sites, a Phase 2 trial with 50 sites, and another Phase 2 study with 29 sites. - Experience working with large and small sponsors including Roche Genentech and Takeda.- Initiate and facilitate study startup; assist with reader assignments; file study documents; distribute site initiation forms; track certification of site technicians; track submission of images and functional tests for grading; manage queries; perform data entry (DE), source document verification (SDV), and quality control (QC) activities such as reconciliation and reconciliation verification (RV) as required. Show less

• Assistant Project Manager

  • Aug 2020 - Apr 2022

  - Main responsibilities included certifying technicians and equipment at eye clinics across the world in addition to cataloguing and loading eye images to be graded by DRC readers. - Responsible for study image management by ensuring photo quality and querying clinics about any data discrepancies before they are graded by DRC readers. - Charged with processing supplemental “rescue” visits three days a week where patient images need to be received, screened for quality, loaded, and graded within a two-hour window to dictate in-office patient treatment. Show less



Duke University School of Law

• United States
• Higher Education
• 100 - 200 Employee

• Dean’s Office and Academic Affairs Assistant

  • May 2018 - Aug 2020

  - In charge of handling all Dean’s Office financials – reconciling main fund code, keeping track of budget, submitting expense reports, clearing all corporate cards. - Compiled reports for hiring, reappointment, and tenure processes. Prepared honorariums for tenure review letters and guest speakers. - Worked with our assistant/associate deans and faculty members in support of Faculty Committees, including the Curriculum Committee. - Editor of the annual School of Law Bulletin (campus-wide publication highlighting the law school). - Maintained bar results databases for Duke Law graduates. - Welcomed adjunct professors and visiting guests to the law school (coordinated offices/parking/building access/IT). - Main administrative contact for Wintersession 2019, a short winter term where Duke Law offers 30 week-long classes to 500 students featuring 40 visiting professors and attorneys. Show less



Duke University Athletic Department - Ticket Office

• Durham, North Carolina, United States

• Assistant Ticket Operations Manager

  • May 2014 - May 2018

  - Ticket Manager and primary contact for Duke Men’s Soccer and Duke Baseball. Set up online ticket sales, supervised all home game ticket operations, and managed part-time workers. - Responsible for running the Duke Ticket Office email (duaatix@duke.edu). Responded to customer questions/concerns and sent bulk Ticket Office emails. - Answered the Duke Ticket Office’s main phone line to answer customer questions and sell tickets. - Worked every Duke home football game during the 2014-2017 seasons in various ticketing capacities. Assisted with Duke team ticketing at the 2015 Men’s Basketball Final Four, the 2014 Hyundai Sun Bowl, the 2015 New Era Pinstripe Bowl, and the 2016 NCAA Baseball Tournament Regional in Columbia, SC. Show less



PlanetArt

• United States
• Technology, Information and Internet
• 400 - 500 Employee

• Customer Service Representative

  • Sep 2012 - May 2014

  - In charge of day-to-day customer service through communicating with clients via phone, email, and online chat. - Assisted with placing custom orders with clients, bulk orders with our business partners, and international orders. - Located archived photos in the Replay Photos database and individual college athletic databases. - Helped resolve legitimate customer concerns and complaints. - In charge of day-to-day customer service through communicating with clients via phone, email, and online chat. - Assisted with placing custom orders with clients, bulk orders with our business partners, and international orders. - Located archived photos in the Replay Photos database and individual college athletic databases. - Helped resolve legitimate customer concerns and complaints.