Experience

The Floow

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Linux Systems Administrator

  • Aug 2022 - Present



Unilink

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• DevOps Engineer

  • Sep 2021 - Aug 2022



JRL Modular

• United Kingdom
• Construction
• 1 - 100 Employee

• Systems Engineer

  • Sep 2019 - Sep 2021

  Maintaining network based applications Configuration and Procurement of new equipment as per requirements Providing remote & on-site technical support Maintaining network based applications Configuration and Procurement of new equipment as per requirements Providing remote & on-site technical support



Magentus | EMEA

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Microsoft Technical Specialist

  • May 2019 - Sep 2019

  Standardise and Automate DeploymentsEnsure backup process meet RPO/RTO and implement relevant testing requirementsOptimise Microsoft Server side componentsTroubleshoot service outages in and out of hoursMicrosoft Windows Server Application implementation and troubleshootingAssist in pre-sales discussionsInvestigate faults with Microsoft SQL Server and Microsoft Reporting ServicesDevelop new Microsoft Reporting Services ReportsWork closely with Support / Project teams to aid in call reduction and problem managementMaintain best practice documentationReview and Manage RFC's Show less

• Application Support Analyst / 2nd Line Support Analyst

  • Feb 2018 - May 2019

  Call taking / Logging – Answering the phone to Support calls relating to products that the company sells / supports.Preparation of custom software sold by company on client Machines



Geostream Solutions Ltd

• Mansfield

• IT Helpdesk Analyst

  • Aug 2017 - Oct 2017

  Call taking / Logging – Answering the phone to IT Support Calls and requests, Escalating calls as required. PC Preparation – Preparing PCs for going to client site by installing required Hardware Upgrades and Software packages. Call taking / Logging – Answering the phone to IT Support Calls and requests, Escalating calls as required. PC Preparation – Preparing PCs for going to client site by installing required Hardware Upgrades and Software packages.



Sports Direct Int.

• IT Support Analyst

  • Sep 2015 - Aug 2017

  SCSM - Management of Incidents from various departments within the company, reporting a variety of different IT related problems they are having that require attention on different levels and that may require escalation to other departments within IT.Call Taking / Logging – Answering the phone to IT Support calls, whether it be from a member of staff in the Head Office, Satellite Office or from a Store.Morning / Evening Checks – Checking various things either in the morning or evening to make sure that the IT Systems are responding correctly, escalating where necessary.Project Work – Completing tasks relating to chosen area of interest such as IT Systems, Networking or Databases.SCCM -This is project work that was obtained while in the IT workshop, to help troubleshoot issues with Hardware task sequences, import device drivers for task sequences which now includes doing uninstall scripts for older software throughout the company and making / creating task sequences for new hardware while still being the primary support or escalation for the IT Workshop staff when there are build issues. Show less

• IT Technician

  • Jan 2014 - Sep 2015

  SCSM – Management of Incidents from various departments within the company, reporting a variety of different IT related problems they are having that require attention on different levels and that may require escalation to other departments within IT.Web Checks – Checking that the PC’s (Web Order Stations) that the company uses to process online orders work as intended, including investigation of problems and finding the appropriate solution.Repairs – Repairing a variety of different IT Equipment supplied to various parts of the company as required, for example Touch Screen Monitors for Till Points within Stores.Hardware Pick – Supplying stores with IT Equipment that they require individually to keep working, for example the Touch Screen Monitors that have been done on the Repairs, mentioned above.Projects – Completing a variety of tasks relating to different needs within the company, for instance, Web Order Station setup, Department Moves / Expanses, Creating / generating equipment for new stores. Imaging – Creating specific setups of PC’s required throughout the company, such as Store Tills & Managers PC’s as the most common, to High End Specification PC’s for Designers & Developers.SCCM – was obtain within the IT Workshop import drivers for new hardware purchased by the company and I am the primary contact for IT workshop staff when they were build issues Show less



Citipost Mail Ltd

• Sutton-in-Ashfield

• IT Support Technician

  • Mar 2013 - Jan 2014

  Writing company manuals in MS Word to support the operation of company applications & equipment Installing company made applications from Network Configuring barcode scanners to connect and function correctly with company made bagging applications Connecting to external sources to obtain Excel data files that company requires for processing items, regular checks of these external sources to make sure that no data files are missed and to avoid problems while items are being processed. Accessing external websites such as Metapack to import data obtained from company clients and reprint labels Replacing barcode scanners & Pc’s that malfunction, discussing the problem with the operator to prevent the malfunction from reoccurring. Configuring company pc’s to connect to company Domain and Network Printers Installing and configuring of label printers on warehouse floor and configuring company office printer as required. Mapping Network Drives on PC’s & Laptops as required. Show less



Ray Ingles

• Ollerton

• Website Designer

  • Nov 2012 - Nov 2012

  Website maintenance Website product upload Website maintenance Website product upload



MJM Bathrooms Ltd

• Bawtry

• Website Designer

  • Feb 2012 - Jul 2012

  Setting up company e-commerce website Setting up & Maintaining company Ebay Account and its content Market Research on competitors to the company Preparations of Customer Quotes Serving Cliental - Trade & Public Setting up company e-commerce website Setting up & Maintaining company Ebay Account and its content Market Research on competitors to the company Preparations of Customer Quotes Serving Cliental - Trade & Public



Currys

• Newark

• Desktop Engineer

  • Oct 2011 - Nov 2011

  Temporary Work - through an agency Repairing Laptops & PCs as required by the business. Temporary Work - through an agency Repairing Laptops & PCs as required by the business.



Wilko

• Worksop

• Warehouse Operative

  • Jan 2010 - Jan 2011

  Warehouse operative / Picker Trained as a Stock Checker using Internal IT System Stock Control / Order Picker using internal stock control system and moving equipment Warehouse operative / Picker Trained as a Stock Checker using Internal IT System Stock Control / Order Picker using internal stock control system and moving equipment



GAMESTORE LIMITED

• United Kingdom
• Entertainment

• Sales Assistant

  • Nov 2009 - Jan 2010

  Was seasonal work, as a Christmas Temp / Sales Assistant (Part-Time) Was seasonal work, as a Christmas Temp / Sales Assistant (Part-Time)



Updatum

• Sweden
• Technology, Information and Internet
• 1 - 100 Employee

• IT Assistant

  • Mar 2009 - Oct 2009