Experience

Grand Pacific Resorts

• United States
• Hospitality
• 200 - 300 Employee

• Bartender

  • Mar 2019 - Present

  *Handle large stressful crowds while still maintaining order and structure behind the bar*Understanding the value and skill of up selling items to increase revenue*Created welcoming enviorment with personable face to face dialogue with guests

• Food Server

  • Oct 2016 - Present

  *In room dining server, comprising of many duties mostly involving taking phone orders, preparing food for guests and delivery. *Receive, prepare and deliver amenities for guests*Often scheduled to work with no captain due to my ability to operate the department without supervision

• Trolley Driver

  • Jun 2017 - Oct 2018

  *Was left to run the property wide trolly program. Drove a 30 foot bus to and from the beach and back while accommodating all guests needs without supervision*I was used as personal driver to and from Los Angeles for the property owner



Xperience Fitness

• Program Director

  • Feb 2016 - Sep 2016

  *Sales team member, marketing and selling memberships to new perspective clients.*Generated new leads through corporate out reach and internal promotions. *Set daily, weekly and monthly goals for our team and individual to maximize foot traffic.*Grabbed perspective clients attention daily using incentives to finalize a tour of the facility*Answered all questions of perspective clients face to face while giving facility tours *Sales team member, marketing and selling memberships to new perspective clients.*Generated new leads through corporate out reach and internal promotions. *Set daily, weekly and monthly goals for our team and individual to maximize foot traffic.*Grabbed perspective clients attention daily using incentives to finalize a tour of the facility*Answered all questions of perspective clients face to face while giving facility tours



Follett

• United States
• Education Administration Programs
• 700 & Above Employee

• Sales Associate

  • Dec 2014 - Feb 2016

  * Processed inventory shipments and allocated to designated back and front of house storage * Responsible for executing monograms of clothing and snacks for two locations* Lead team member on start of school, online book sales and distribution * Solved questions and complaints from customers without assistance of management * Operated POS system, helping customers with all tasks searching, finding and buying textbooks * Processed inventory shipments and allocated to designated back and front of house storage * Responsible for executing monograms of clothing and snacks for two locations* Lead team member on start of school, online book sales and distribution * Solved questions and complaints from customers without assistance of management * Operated POS system, helping customers with all tasks searching, finding and buying textbooks



Wilmette Harbor Club

• United States
• Maritime Transportation
• 1 - 100 Employee

• Operations Team Member

  • May 2007 - Sep 2013

  *Trained over 5 new employees how to operate machinery and learn team atmosphere*Managed all responsibility for night shifts including receiving and sorting inventory*Gained the trust of members by putting there needs first *Trained over 5 new employees how to operate machinery and learn team atmosphere*Managed all responsibility for night shifts including receiving and sorting inventory*Gained the trust of members by putting there needs first