Experience

BEHAbelt USA

• United States
• Plastics Manufacturing
• 1 - 100 Employee

• Inside Sales Representative

  • Mar 2022 - Present



Canon Solutions America

• IT Services and IT Consulting
• 700 & Above Employee

• Inside Sales Rep

  • Jun 2012 - Present

  Work with Architects, Engineers, as well as Construction offices to build strong, succesful, error free communication solutions. Work with Architects, Engineers, as well as Construction offices to build strong, succesful, error free communication solutions.



Bankrate Inc

• Account Executive

  • Aug 2006 - Jan 2012

  Meet and exceed quota based on projected level of revenue within the territory Prospect and cold call to obtain new business, and follow up on leads Identify customer needs and develop creative solutions to add new products to client's existing accounts Answer questions and troubleshoot client issues Create New Leads, Add Accounts, Create New Opportunities, Send Email through Salesforce.com to keep track of current customers as well as to track prospects Collaborate with clients to create and integrate marketing communications program to fulfill client objectives Travel to client locations to discuss future business and help coordinate solutions to problems that may exist Travel to prospect locations to present Bankrate programs Show less



Bankrate

• United States
• Consumer Services
• 1 - 100 Employee

• Customer Service Representative

  • Mar 2004 - Aug 2006

  Obtained updated mortgage rate information from lenders in order to create and publish company advertisements in various newspapers Researched and verified mortgage lenders Wholesale Price Sheets and Good Faith Estimates to ensure accuracy and compliance with company guidelines Update Mortgage Lender rates daily on internet database Chas Obtained updated mortgage rate information from lenders in order to create and publish company advertisements in various newspapers Researched and verified mortgage lenders Wholesale Price Sheets and Good Faith Estimates to ensure accuracy and compliance with company guidelines Update Mortgage Lender rates daily on internet database Chas



Chas. Levy Circulating

• Wholesale
• 1 - 100 Employee

• Communications Support Specialist

  • May 2002 - Sep 2003

  Setup new employee requirements on AVAYA Phone Systems using AVAYA Site Administrator softwareCoordinated all move, adds, and changes to phone directory on AVAYA switch Configured AVAYA phone system per user requirementsCoordinated satellite office moves with Phone Services Vendors

• New Store Coordinator

  • May 2002 - Sep 2003

  Entered new stores in company databaseVerified critical store information regarding location and opening datesCoordinated new store setup between internal departments

• Customer Service Representative

  • Sep 2000 - May 2002

  Responded to customer questions and concerns regarding product, delivery, and field service supportLogged customer service calls into Customer service databaseResolved customer issues accurately and in timely manner



Westlake Financial Group

• Biotechnology Research
• 1 - 100 Employee

• Benefit Coordinator Supervisor & Benefit Coordinator

  • Mar 1999 - Sep 2000

  Report creation Claim management and resolution Database maintenance Responsible for training new coordinators Customer contact and client relations regarding benefits packages Assisted coordinators with complex issues Report creation Claim management and resolution Database maintenance Responsible for training new coordinators Customer contact and client relations regarding benefits packages Assisted coordinators with complex issues



Delta Dental Plan of Illinois

• Senior Production Clerk

  • Oct 1997 - Mar 1999

  Reviewed and processed insurance form lettersDesigned and produced customer ID cardsRecorded essential information on CD's, tapes.Backed up vital databases on a nightly basisReviewed and recorded important information regarding HMO Plan enrollmentResponsibilities

• Customer Service Representative

  • Oct 1997 - Mar 1999

  Entered and updated patient claimsAnswered patient questions via telephone inquiresFiled patient claims and assist Public Aid in locating appropriate dentistsProficient in the following software:Microsoft Office, Word, Excel, Power Point, OutlookSalesforceInternet Explorer