Experience

CHATS - Community & Home Assistance to Seniors

• Canada
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service & Account Specialist

  • Oct 2022 - Present

  Working with clients and Public Service Workers to coordinate and ammend scheduled services Respond to Live Answer phone calls and provide information on in home services Perform phone intakes, account registration, set up, and follow up with potential solutions for clients Adhere to a Hybrid model to optimize work efficiency while still collaborating with the rest of the team Working with clients and Public Service Workers to coordinate and ammend scheduled services Respond to Live Answer phone calls and provide information on in home services Perform phone intakes, account registration, set up, and follow up with potential solutions for clients Adhere to a Hybrid model to optimize work efficiency while still collaborating with the rest of the team



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Customer Service Representative

  • Oct 2015 - Mar 2020