Experience

Chase Auto Finance

• United States
• Banking
• 1 - 100 Employee

• Regional Credit Director

  • Jun 2018 - Present

  Currently manage an organization 40 underwriters and 6 managers responsible for auto credit underwriting in the MId-West and North-East

• Market Credit Manager

  • Mar 2013 - Feb 2022

  To manage a team of credit analysts that is responsible for purchasing between 80 to 120 million in contracts per month. We are a full spectrum relationship based lender that enjoys partnering with our dealer partners to ensure a high standard of customer satisfaction and retention.



Wells Fargo Dealer Services

• Business Development Representative

  • Mar 2012 - Mar 2013

  Managed a dealer base of 65 auto dealers with the purpose of increasing retail market share in the Chicago and NW Indiana corridor. Managed a dealer base of 65 auto dealers with the purpose of increasing retail market share in the Chicago and NW Indiana corridor.



Honda Financial Services

• Credit Supervisor _

  • Sep 2010 - Feb 2013

  -Manage a team of 6 credit analysts responsible for a portfolio of 256 dealers across 8 states, with a portfolio size of 392,000 accounts totaling 6.2B in receivables. -Supervise a department that purchased 145,345 accounts in FY11 while maintaining a CFS penetration of 65%. -Created and managed a purchase policy that was aligned with regional sales goals. -Department’s NADA scores are consistently above the National Average for major Asian manufactures. Maintained legal compliance in all external and internal audits. Show less



Cleveland

• Dealer Relations Manager

  • Nov 2007 - Sep 2010

  -Develop and maintain relationships with 24 dealers while utilizing sales strategies to increase the volume of CFS, VSC, DFS and Gap products. Selected Accomplishments -Increased CFS penetration from 52% to 58% by increasing lease penetration and thru the implementation of Region's -Stimulus Program. -Secured 2 major wholesale accounts totaling $19 million. Increased VSC quotient from 14% to 27% by implementing successful sales strategies and tactics. -Consistently above the National Average for NADA Survey. -Achieved the highest number (5) Council of Excellence dealers in region for FY10. Show less



Honda Financial Services

• Customer Account Supervisor

  • Mar 2006 - Nov 2007

  Managed the Region 5 collection department; with a focus on maintaining solid collection practices, passing HNA audits, and associate development. Selected AccomplishmentsCoached associates to achieve their highest level of excellence.Managed the recovery department which passed all audits without exception.Implemented policies and procedures making suggestions for improvement when necessary.3rd lowest charge offs in the company.

• Credit Analyst

  • Oct 2004 - Mar 2006

  Responsible for the implementation of the regional credit policy which considered dealer support levels, forecasted loss and net losses. Responsible for actively selling the credit decisions to maintain excellent dealer relations.Selected AccomplishmentsPurchased and re-enforced credit policy for 36 dealers.Active in quarterly dealer reviews to manage dealer's forecasted loss and overall penetration support. Maintained excellent relationships with dealers and sales team.Successfully sold decisions to dealers while sustaining dealer partnerships. Show less

• Collections Rep / Customer Service Rep

  • Oct 2002 - Oct 2004