Experience

Crossvale

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director of IT / Infrastructure Lead

  • Mar 2021 - Present

  • Develop and enforce processes for IT Operations.• Cut security risks by implementing always-on VPN, and SSO where applicable.• Develop remote work strategies and policies.• Support ISO 27001 initiatives. • Maintain and Optimize Cloud Presence with Azure and O365.• Lead multi-cultural and multi-national team.• Build IT Department.• Develop internal Training.• Consult on Job Bands and Departmental structure.• Design and implement AAD.

• Sr. RedHat Consultant

  • Feb 2019 - Present

  • Deliver Red Hat Services centered around Ansible, OpenShift, OpenStack and Satellite• Pre-Sales and SOW Creation.• Guide customers toward Red Hat based solutions to modernize apps and processes.• Refactor and Develop automation.• Design and implement LDAP/IdM.



GDT - General Datatech

• United States
• IT Services and IT Consulting
• 500 - 600 Employee

• Systems Engineer

  • Aug 2014 - Feb 2019

  • Develop department Standards and Practices.• Secure company revenue via project scoping. • Build and maintain demos and proof of concepts for multiple accounts.• Assisted in achieving GDT’s Cisco Gold and Master Certification.• Maintain Lab space.• Develop packaged solutions spanning multiple technologies.• Maintain Customer Experience Center.

• Associate Data Center Engineer

  • Feb 2014 - Feb 2017

  • Deliver customer projects centered on Cisco Datacenter equipment and solutions.• Deliver customer projects centered on Red Hat OpenStack with Ansible automation. • Deliver customer projects centered on VMware solutions.• Deliver customer projects centered on Dell/EMC equipment and solutions.• Deliver customer projects centered on HPE equipment and solutions.

• Academy Engineer

  • Aug 2014 - Aug 2015

  • Stage equipment for customer facing projects.• Develop Method of Procedure documentation.• Shadow senior engineers to learn best practices.• Develop automation for Router and Switch deployment.



PC-HELP

• IT Services and IT Consulting

• SR Technician

  • Apr 2014 - Aug 2014

  • Open and Close retail storefront. • Maintain billing records for retail storefront. • Build custom PC systems. • Virus/Malware removal services. • Build SMB line of business. • Train new hires for storefront and SMB line of business. • Repair personal computers. • Open and Close retail storefront. • Maintain billing records for retail storefront. • Build custom PC systems. • Virus/Malware removal services. • Build SMB line of business. • Train new hires for storefront and SMB line of business. • Repair personal computers.



University of North Texas

• United States
• Higher Education
• 700 & Above Employee

• IT Specialist I

  • Apr 2013 - Apr 2014

  • Maintain and deploy security cameras for Campus Dining and Housing. • Maintain and deploy door security systems for Campus Dining and Housing. • Deploy new physical storage servers for Campus Dining and Housing. • Vendor relations for security systems. • Design first Crestron based “smart media room” for Victory Hall dorm. • Maintain and deploy security cameras for Campus Dining and Housing. • Maintain and deploy door security systems for Campus Dining and Housing. • Deploy new physical storage servers for Campus Dining and Housing. • Vendor relations for security systems. • Design first Crestron based “smart media room” for Victory Hall dorm.



ALPS Dallas

• IT Manager

  • Apr 2012 - Apr 2013

  • Provide turn-key systems support for municipalities around DFW. • Xerox and HP printer support. • TrixBox PBX deployment. • Symantec Ghost Administration • MS Exchange deployment and administration. • Provide turn-key systems support for municipalities around DFW. • Xerox and HP printer support. • TrixBox PBX deployment. • Symantec Ghost Administration • MS Exchange deployment and administration.



Hewlett-Packard

• United States
• Information Technology & Services
• 300 - 400 Employee

• Field Tech

  • Apr 2011 - Apr 2012

  • Laptop hardware support. • Maintain customer “golden image”. • Support Sophos full disk encryption. • New system setup and deployment. • Desktop application support. • Laptop hardware support. • Maintain customer “golden image”. • Support Sophos full disk encryption. • New system setup and deployment. • Desktop application support.



DCCCD

• United States
• Political Organizations
• 200 - 300 Employee

• PC Tech 1

  • Jun 2009 - Apr 2011

  Brookhaven College – PC Tech 1 • Hardware repair. • Virus and Malware removal. • User profile maintenance. • Printer support. • IP Phone support. • Smart Classroom Support. Northlake College – PC Tech 1 • Hardware repair. • Virus and Malware removal. • User profile maintenance. • Printer support. • IP Phone support. • Smart Classroom Support. • Golden Image maintenance. • Software deployment automation. • Symantec Ghost Administration. Brookhaven College – PC Tech 1 • Hardware repair. • Virus and Malware removal. • User profile maintenance. • Printer support. • IP Phone support. • Smart Classroom Support. Northlake College – PC Tech 1 • Hardware repair. • Virus and Malware removal. • User profile maintenance. • Printer support. • IP Phone support. • Smart Classroom Support. • Golden Image maintenance. • Software deployment automation. • Symantec Ghost Administration.