Matt Stromer
Customer Success Manager at EnlivenHealth™- Claim this Profile
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Bio
Michelle Erickson
I have worked with Matt for the past 5 years at Hanger, Inc. The last year he was my direct report during a very difficult and time sensitive project. Matt was given a high level leadership role and responsibility for a financially risky undertaking. He became a supervisor/leader to staff that were his peers and had to manage a large client group. Matt exceeded expectations in every area related to this project. His dedication, diligence, customer service and leadership were exceptional at all times. I would highly recommend Matt for any account management or leadership role.
Dana D Wisthoff, PMP
I have had the good fortune to have Matt report directly to me as an Implementation Manager. He was responsible for implementing our program for off the shelf DME products utilizing an automated cabinet within a hospital setting. This position requires someone that is a self-starter and an extreme amount of autonomy is enjoyed by this position. Any task that was assigned to Matt was completed in a professional manner. Matt was often asked to coordinate with Hospital IT for cabinet interface connectivity; work with Hospital staff on product selection, and training of end users. He is skilled in building consensus for a working solution. He is also comfortable conducting technical training and presenting to all levels of staffing in hospitals. Matt has gone on to manage our staff of Account managers and has continued to grow professionally. He is a valuable asset and I would recommend him as a top performer to any organization.
Michelle Erickson
I have worked with Matt for the past 5 years at Hanger, Inc. The last year he was my direct report during a very difficult and time sensitive project. Matt was given a high level leadership role and responsibility for a financially risky undertaking. He became a supervisor/leader to staff that were his peers and had to manage a large client group. Matt exceeded expectations in every area related to this project. His dedication, diligence, customer service and leadership were exceptional at all times. I would highly recommend Matt for any account management or leadership role.
Dana D Wisthoff, PMP
I have had the good fortune to have Matt report directly to me as an Implementation Manager. He was responsible for implementing our program for off the shelf DME products utilizing an automated cabinet within a hospital setting. This position requires someone that is a self-starter and an extreme amount of autonomy is enjoyed by this position. Any task that was assigned to Matt was completed in a professional manner. Matt was often asked to coordinate with Hospital IT for cabinet interface connectivity; work with Hospital staff on product selection, and training of end users. He is skilled in building consensus for a working solution. He is also comfortable conducting technical training and presenting to all levels of staffing in hospitals. Matt has gone on to manage our staff of Account managers and has continued to grow professionally. He is a valuable asset and I would recommend him as a top performer to any organization.
Michelle Erickson
I have worked with Matt for the past 5 years at Hanger, Inc. The last year he was my direct report during a very difficult and time sensitive project. Matt was given a high level leadership role and responsibility for a financially risky undertaking. He became a supervisor/leader to staff that were his peers and had to manage a large client group. Matt exceeded expectations in every area related to this project. His dedication, diligence, customer service and leadership were exceptional at all times. I would highly recommend Matt for any account management or leadership role.
Dana D Wisthoff, PMP
I have had the good fortune to have Matt report directly to me as an Implementation Manager. He was responsible for implementing our program for off the shelf DME products utilizing an automated cabinet within a hospital setting. This position requires someone that is a self-starter and an extreme amount of autonomy is enjoyed by this position. Any task that was assigned to Matt was completed in a professional manner. Matt was often asked to coordinate with Hospital IT for cabinet interface connectivity; work with Hospital staff on product selection, and training of end users. He is skilled in building consensus for a working solution. He is also comfortable conducting technical training and presenting to all levels of staffing in hospitals. Matt has gone on to manage our staff of Account managers and has continued to grow professionally. He is a valuable asset and I would recommend him as a top performer to any organization.
Michelle Erickson
I have worked with Matt for the past 5 years at Hanger, Inc. The last year he was my direct report during a very difficult and time sensitive project. Matt was given a high level leadership role and responsibility for a financially risky undertaking. He became a supervisor/leader to staff that were his peers and had to manage a large client group. Matt exceeded expectations in every area related to this project. His dedication, diligence, customer service and leadership were exceptional at all times. I would highly recommend Matt for any account management or leadership role.
Dana D Wisthoff, PMP
I have had the good fortune to have Matt report directly to me as an Implementation Manager. He was responsible for implementing our program for off the shelf DME products utilizing an automated cabinet within a hospital setting. This position requires someone that is a self-starter and an extreme amount of autonomy is enjoyed by this position. Any task that was assigned to Matt was completed in a professional manner. Matt was often asked to coordinate with Hospital IT for cabinet interface connectivity; work with Hospital staff on product selection, and training of end users. He is skilled in building consensus for a working solution. He is also comfortable conducting technical training and presenting to all levels of staffing in hospitals. Matt has gone on to manage our staff of Account managers and has continued to grow professionally. He is a valuable asset and I would recommend him as a top performer to any organization.
Experience
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EnlivenHealth™
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United States
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Customer Success Manager
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Jul 2021 - Present
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Michigan Health Information Network Shared Services
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Corporate Account Executive
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Mar 2018 - Jul 2021
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Mott Community College
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Higher Education
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500 - 600 Employee
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Admissions Assistant Director, Outreach and Recruiting
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Jan 2017 - Mar 2018
Accountable for the recruitment, marketing and communications to the community and prospective college students, while developing new tactics and maintaining existing relationships throughout Michigan to increase and improve admissions, enrollment and processes. Accountable for the recruitment, marketing and communications to the community and prospective college students, while developing new tactics and maintaining existing relationships throughout Michigan to increase and improve admissions, enrollment and processes.
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Hanger, Inc.
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United States
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Hospitals and Health Care
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700 & Above Employee
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Director of Account Services
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Jan 2015 - Jan 2017
Responsible for overseeing the Account Management and Service Team’s for the CARES Division of Hanger Inc., developed project plans and executed key strategic initiatives to increase market share and profitability to the organization.
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Senior Account Manager
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Dec 2012 - Jan 2015
Manage multiple operation segments within the CARES program, a cost savings solution to hospitals around the country while providing direct support to territory Account Managers and hospital accounts nationwide.
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Account Manager, Northeast
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Dec 2010 - Dec 2012
Directly managed assigned hospital accounts utilizing the CARES program and acted as a primary contact and liaison between hospital accounts and CARES.
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Project Implementation Manager
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Jan 2009 - Dec 2010
Managed multiple projects within hospitals around the country leveraging automated cabinet solutions by Omnicell for billing and customer care purposes.
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Education
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2005 - 2009
Siena Heights University
Bachelor's of Business Administration, Concentration in Management, Marketing
Community
