Experience

Genomadix

• Canada
• Biotechnology Research
• 1 - 100 Employee

• Customer Success Manager

  • Mar 2020 - Present

  Responsible for cultivating customer loyalty, promoting repeat customers and improving sales.Working with clients to resolve issues and create effective solutions.Exceeding goals through collaborate efforts and innovative approaches with team members.Budgeting, forecasting and planning strategies based on market research and data available.Planned and executed large scale client trial and evaluations.Developed case studies and project updates for Executive level review. Responsible for cultivating customer loyalty, promoting repeat customers and improving sales.Working with clients to resolve issues and create effective solutions.Exceeding goals through collaborate efforts and innovative approaches with team members.Budgeting, forecasting and planning strategies based on market research and data available.Planned and executed large scale client trial and evaluations.Developed case studies and project updates for Executive level review.



GETIT Technologies Inc.

• Account Executive

  • Apr 2021 - Sep 2021

  Primarily outbound sales into new markets.Responsible for onboarding new clients.Assisted teammates with account growth and retention efforts.Collaboration on marketing tasks and strategies. Primarily outbound sales into new markets.Responsible for onboarding new clients.Assisted teammates with account growth and retention efforts.Collaboration on marketing tasks and strategies.



Capital Sports Management Inc.

• Facility Sales Representative

  • Apr 2014 - Feb 2020

  Scheduling and generating sales for dozens of facilities, including ice surfaces, fields, and meeting spaces to exceed seven figure annual sales quotas.Research and development of new markets and opportunities for operational growth.Assist all departments with software/IT issues, CRM difficulties as well as training new teammates.Plan, develop and execute programs for large scale events to meet corporate objectives.Performing accounting duties including cc reconciliations, A/R reports, processing payments, bank deposits.Ensuring that guests have the most positive experience possible through superior dedication to customer service.



IG Wrap Inc

• Wholesale
• 1 - 100 Employee

• Production Associate

  • Aug 2012 - Mar 2014

  Responsible for various manufacturing tasks.Trained and worked with any new coworkers. Responsible for various manufacturing tasks.Trained and worked with any new coworkers.



OTTAWA 67s HOCKEY CLUB

• Intern

  • May 2012 - Aug 2012

  Worked closely with the Fan Relationship Management Team. Responsibilites included various tasks within the organization such as research projects and administrative tasks. Worked closely with the Fan Relationship Management Team. Responsibilites included various tasks within the organization such as research projects and administrative tasks.



Softball Canada

• Canada
• Spectator Sports
• 1 - 100 Employee

• Intern

  • Jan 2012 - Apr 2012

  Worked mainly with the Programs Coordinator and Manager of National Championships. Worked mainly with the Programs Coordinator and Manager of National Championships.



HealthCraft Industries

• General laborer

  • Aug 2007 - Aug 2011

  Performed various manufacturing tasks including drilling, welding and painting metal parts.Coordinated and executed tasks as a part of a team. Performed various manufacturing tasks including drilling, welding and painting metal parts.Coordinated and executed tasks as a part of a team.



Algonquin College

• Tutor

  • Sep 2009 - May 2011

  Tutored students in the following courses:Accounting I and II, Microeconomics, Macroeconomics, Business Finance and Communication I Tutored students in the following courses:Accounting I and II, Microeconomics, Macroeconomics, Business Finance and Communication I



Loblaws

• Meat clerk

  • Dec 2004 - Jun 2007

  Stocked meat counters and freezers.Developed excellent communication and people skills by consistently dealing with customers. Stocked meat counters and freezers.Developed excellent communication and people skills by consistently dealing with customers.