Experience

ARM Automation

• Automation Machinery Manufacturing
• 1 - 100 Employee

• Robotics Assembly Technician

  • Jul 2009 - Present

  Responsible for assembling robotic devices for various roles of operation-Taking inventory of arriving materials-Testing various devices to determine real-world functionality-Assure robot build quality and test for real-world application

• Robotic Assembly Technician

  • Jul 2009 - Aug 2010

  -Responsible for assembling robotic devices for various roles of operation-Taking inventory of arriving materials-Testing various devices to determine real-world functionality-Assure robot build quality and test for real-world application



Paul Casey Productions LLC

• Videographer

  • Feb 2010 - May 2010

  Videographer and DVD Producer-Knight Rider Festival II -Compiled and produced 55-minute long ‘Highlights Reel’ of the Knight Rider Festival II. -Created multiple short ‘teaser’ footage to generate publicity and hype for DVD release (release date: June 1,2010) -Filmed entire event and compiled footage -Utilized my own footage and others’ for production of ‘Highlights Reel’ DVD Videographer and DVD Producer-Knight Rider Festival II -Compiled and produced 55-minute long ‘Highlights Reel’ of the Knight Rider Festival II. -Created multiple short ‘teaser’ footage to generate publicity and hype for DVD release (release date: June 1,2010) -Filmed entire event and compiled footage -Utilized my own footage and others’ for production of ‘Highlights Reel’ DVD



Covert Cadillac

• Cadillac Service Dispatcher

  • Nov 2007 - Jul 2009

  (Promotion from Technician)-Responsible for sorting and prioritizing incoming customer's repair orders-Ensure GM Warranty guidelines are upheld to the highest standard-Supervise current workflow in shop and ensure customer's deadlines are met-Book and flag repair orders and technician's hours-Look up warranty labor hours and ensure timestamps correlate to repairs-Stay from open-close (6:30AM-6PM) Mon-Fri, (8AM-3PM) Sat-Authorize Good-Will repairs under certain circumstances Show less

• Cadillac Service Technician

  • Nov 2007 - Mar 2009

  Responsible for diagnosing and repairing mechanical, electrical, and pneumatic concerns regarding a wide range of General Motors vehicles-Properly adhere to General Motors warranty guidelines-Produce self-imposed timetables regarding work flow to maximize my own efficiency and productivity



General Motors Dealer Business Center

• Dealer Business Representative

  • Feb 2007 - Oct 2007

  -Responsible for taking inbound phone calls from GM dealers with technical issues pertaining to GM's Dealerworld website. -In charge of: talking with dealers via phone, creating Service Requests, documenting entire call in Service Requests in PC software, troubleshoot technical issues via phone, follow up with dealers regarding issue. -Responsible for taking inbound phone calls from GM dealers with technical issues pertaining to GM's Dealerworld website. -In charge of: talking with dealers via phone, creating Service Requests, documenting entire call in Service Requests in PC software, troubleshoot technical issues via phone, follow up with dealers regarding issue.



South Point Kia

• Service Consultant

  • Oct 2006 - Feb 2007

  Started training as service advisor for 3 weeks at South Point Pontiac -Moved to South Point Kia as sole Service Advisor for 3 months -In charge of: talking with customers via phone and in person, writing, dispatching R/O's, delivering status updates, delivering estimates, upselling needed repairs and maintenence, following up with customers, cashiering Started training as service advisor for 3 weeks at South Point Pontiac -Moved to South Point Kia as sole Service Advisor for 3 months -In charge of: talking with customers via phone and in person, writing, dispatching R/O's, delivering status updates, delivering estimates, upselling needed repairs and maintenence, following up with customers, cashiering



Covert Chevrolet

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• GM Technician

  • Sep 2003 - Oct 2006

  Started interning as a helper after graduating High School -Interned while attending GM’s ASEP Automotive Program; -Quickly moved up to Full-Time technician weeks after graduating College -Master ASE Certified and approximatly 80% complete with GM’s World Class Certification program Started interning as a helper after graduating High School -Interned while attending GM’s ASEP Automotive Program; -Quickly moved up to Full-Time technician weeks after graduating College -Master ASE Certified and approximatly 80% complete with GM’s World Class Certification program