Experience

Burb

• Canada
• Retail
• 1 - 100 Employee

• Store Manager

  • Mar 2020 - Present

• District Manager | Retail Operations

  • Mar 2022 - May 2023



RYU Apparel Inc.

• Canada
• Retail Apparel and Fashion
• 1 - 100 Employee

• Manager

  • Oct 2018 - Mar 2020

• Assistant Retail Manager

  • Sep 2018 - Oct 2018

• Assistant Retail Manager

  • Mar 2018 - Sep 2018

• Community Coordinator

  • Mar 2018 - Sep 2018

• Community Coordinator

  • Nov 2017 - Mar 2018

• Key Leader

  • Jul 2017 - Mar 2018

• Retail Connector

  • Jul 2017 - Sep 2017



FUEL Maple Ridge / SVNcanada.com

• Senior Sales Representative & Customer Service Rep.

  • Feb 2012 - Oct 2018

  I make sure the customers that walk into our retail location leave with the right products for them. By building a rapport and asking the right questions, I can ensure they leave satisfied with something that will give them the results they were looking for. Online, I answer any incoming customer phone calls, I alert customers of any issues with their recent orders, and help run the companies Zendesk Help Center tickets. I have been able to bring the satisfaction rating up by over 30%. I make sure the customers that walk into our retail location leave with the right products for them. By building a rapport and asking the right questions, I can ensure they leave satisfied with something that will give them the results they were looking for. Online, I answer any incoming customer phone calls, I alert customers of any issues with their recent orders, and help run the companies Zendesk Help Center tickets. I have been able to bring the satisfaction rating up by over 30%.



University Sprinkler Systems Inc

• Canada
• Construction
• 1 - 100 Employee

• Irrigation Installation

  • Apr 2011 - Mar 2012

  Seasonal work. Planned out the best layout for clients irrigation systems and installed the systems accordingly, and was also responsible for miscellaneous repairs around the lower mainland. Seasonal work. Planned out the best layout for clients irrigation systems and installed the systems accordingly, and was also responsible for miscellaneous repairs around the lower mainland.



Earls

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Line Cook

  • Oct 2006 - May 2010

  Prepared all portions for recipes during the morning hours based on expected sales per menu item, and helped organize and manage bill times for the lower half of the kitchen during peak rush periods. Prepared all portions for recipes during the morning hours based on expected sales per menu item, and helped organize and manage bill times for the lower half of the kitchen during peak rush periods.



Best Buy

• Retail
• 700 & Above Employee

• Mobile Audio Salesman

  • Oct 2006 - Jan 2008

  Seasonal Work. Sold mobile audio equipment such as iPods, car audio systems, headphones, and GPS systems. Seasonal Work. Sold mobile audio equipment such as iPods, car audio systems, headphones, and GPS systems.