Experience

Neath Port Talbot County Borough Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Senior Infrastructure Operations Engineer

  • Apr 2014 - Present

  I am currently involved and part of the networking team at NPTCBC. Since joining the team I have had continued exposure to a Cisco network environment, that supplies and supports the voice and data infrastructure to the entire authority including school and corporate sites. I daily work with and configure Wireless LAN Controllers, Access Points, Cisco Catalyst and small business switches and Cisco ASA's. I am responsible for administrating and supporting our monitoring system; Solarwinds which includes the following modules: Network Performance Monitor (NPM), Network Configuration Manager (NCM), Network Traffic Analyser (NTA) and Server and Application Manager (SAM). I closely work with customers and provide advice and support for network related faults. Show less



Indigo Design

• United Kingdom
• Design Services

• Owner

  • Aug 2016 - Present

  I officially set up Indigo Design in 2016 as a side project, although I have been involved in various aspects of design and photography since 2008. At Indigo Design I work with customers in order to deliver above satisfactory results. We offer a variety of design services and have been involved in graphic and web design, logo and business identity, photography and videography; including drone and aerial work. I officially set up Indigo Design in 2016 as a side project, although I have been involved in various aspects of design and photography since 2008. At Indigo Design I work with customers in order to deliver above satisfactory results. We offer a variety of design services and have been involved in graphic and web design, logo and business identity, photography and videography; including drone and aerial work.



Cwmtawe Community School

• 1 - 100 Employee

• IT Support Technician

  • Nov 2014 - Apr 2015



Comex IT Ltd

• United Kingdom
• Computer Networking Products
• 1 - 100 Employee

• IT Support Technician

  • Sep 2009 - 2013

  For over four years I worked for an IT company that supported several prestigious organisations in and around Swansea, including the Liberty Stadium, Swansea City F.C, Ospreys RFC and the Swansea LC2. During my time at the company I acquired various skills and learned to communicate, support customers and work with industry standard IT systems. I closely worked with Microsoft Active Directory, Microsoft Exchange, DHCP, DNS, BES, VMware and Proxy servers along with both the Windows and Mac operating systems. I was also expected to support Apple iOS and the Google Android operating system. I was responsible for diagnosing faults, software installations, software and hardware upgrades and the day to day support of the data and voice network. Show less