Experience

Fay Spofford & Thorndike
• United States
• Civil Engineering
• 1 - 100 Employee
• IT Help Desk/Technical Support Specialist

  • Mar 2015 - Present


Armind Auto Repair, Hyde Park, MA and Mario’s Construction, Braintree, MA

• Freelance Computer Technician

  • Mar 2014 - Mar 2015

  •Assisting with installation and configuration of computer, network, PDA, and telephone equipment •Installing new PC peripheral equipment such as printers and scanners •Performing virus and malware removal •Performing system updates, data migration and disk imaging •Change or upgrade network services •Maintaining user profiles required to implement applications software •Free the computer systems of viruses and spyware •Diagnosis and troubleshooting of desktop, application, network and infrastructure issues •Performing troubleshooting and diagnostic functions of malfunctioning equipment as requested •Connecting workstations to local area network, printers, and other shared resources •Isolating user problems with PC hardware and software •Performing system backup •Analyzing the systems to spot the malfunctioning of the PC's hardware and software •Upgrading the system to facilitate the computer's compatibility with the advanced software •Revising the configuration of the system and install the desired hardware/ software •Evaluating the performance of the computer and identify the areas failing the quality standards in respect of efficiency, speed and accuracy Show less


West Transportation
• United States
• International Trade and Development
• 1 - 100 Employee
• Greater Boston Area

  • Dec 2007 - Sep 2012

Precision Fence
• Construction
• 1 - 100 Employee
• Greater Boston Area

  • Jan 2004 - Nov 2007

Mario's Construction
• United States
• Business Consulting and Services
• Office Assistant Quincy

  • Jun 2003 - Oct 2005