Matt Mitchell

Line Spotter Sr at Texas-New Mexico Power (TNMP)
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Contact Information
us****@****om
(386) 825-5501
Location
Celina, Texas, United States, US

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Experience

    • United States
    • Utilities
    • 100 - 200 Employee
    • Line Spotter Sr
      • Feb 2021 - Present

    • United States
    • Utilities
    • 100 - 200 Employee
    • Area Manager
      • Apr 2016 - Apr 2019

      Handled all the day-to-day operations for the company doing 811 locates for long distance fiber contracts across Ohio and Michigan, and parts of PA, KY, and IN. Handled all the day-to-day operations for the company doing 811 locates for long distance fiber contracts across Ohio and Michigan, and parts of PA, KY, and IN.

    • United States
    • Oil and Gas
    • 400 - 500 Employee
    • Trouble Tech
      • May 2015 - Apr 2016

      · Locator for Dallas, TX crew. Assist supervisor to balance ticket load throughout the day, attend meetings, and conduct damage investigations. · Daily ticket load consisted of all tickets turned over as unlocatable by other techs. Used more advanced locating techniques with knowledge of utility systems and mapping to locate problem lines. · When necessary, escalate tickets to Vac truck crew and Atmos directly for assistance in uncovering lines and making the line locatable in the future. Show less

    • United States
    • Telecommunications
    • 400 - 500 Employee
    • Drive Test Coordinator
      • Sep 2014 - May 2015

      · Ericsson/AT&T E911 testing on ~400 cell towers before sites go public in Georgia and South Carolina. Ensure we met AT&T’s 911 guidelines to test all possible scenarios, including Non-AGPS, AGPS, GSM, and LTE fallback calls. · Baltimore and DC LTE 700/1900/2100 expansion for 1,100 T-Mobile sites. Single Site Verification for VoLTE, CSFB, and throughput. Drive test with different scopes to meet accessibility, retainability, and data KPIs. Swapped sector visits, modernization drives, customer complaints, poor coverage area drives. Verify recorded logs and post process in Actix Analyzer. · Oversaw daily production and test scheduling for 15 teams. Coordinate 40 other teams across the United States to ensure local managers have required staffing levels and act as the SME for troubleshooting radio scanners, laptops, cell phones and specialized testing software to keep testing on track. · Maintain all required documentation for site test and issue tracking, billing for services rendered, equipment and team counts. Participate in daily/weekly project conference calls to stay in-sync with other teams. Assist in project startup, including, gathering quotes for bidding, meeting new clients, and training on-site for special software/hardware. Show less

    • United States
    • Utilities
    • 100 - 200 Employee
    • Utility Locator
      • Nov 2012 - Sep 2014

      • Received dig requests through 811 system. Then used electromagnetic and GPR equipment to find underground telephone, gas, electric, and fiber across SE Texas and SW Louisiana. Assisted other employees with trouble locates, projects, abnormal jobs, or equipment issues. Participated in weekly on-call emergency rotation • Ensured tickets where billed out properly with correct codes, notes, and photo documentation. Reported faulty lines and anomalies for utility to repair. Investigated damaged lines to find who was at-fault. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Lead Tester / Market Coordinator
      • Aug 2012 - Oct 2012

      • Ericsson/US Cellular LTE expansion (North Carolina). Performed SSVs and drive testing with IPERF and TEMS. Reported any site failure issues and assisted NOC and tower crews with ensuring repairs were successful. • Tracked test progress with daily and weekly reports. Coordinated daily work, cars, drivers, and hotels for lower testers. Verified their recorded data and reports met standards before uploading to head office and helped troubleshoot any hardware/software issues that could prevent testing. Show less

    • United States
    • Telecommunications
    • 400 - 500 Employee
    • Associate RF Engineer
      • Aug 2010 - Aug 2012

      • T-Mobile UMTS 2nd Carrier and HSPA+ upgrades (Seattle/Pacific NW). Tested all sites for swapped sectors, handovers, and throughput. Photographed the sites for future reference and reported anything out of ordinary. Trained new test teams to the market and assigned drive areas to create baseline maps before and after upgrades. Attended to customer complaints and assisted Senior Engineers with field work to check for drop calls, pilot pollution, and neighbor issues. • Performed walk test and CW testing of Seattle Fairgrounds, CenturyLink Field, Microsoft HQ, SxSouthWest, T-Mobile stores, and other special event venues. Post processed through Actix for azimuth and tilt change recommendations. Drove poor coverage areas to suggest if signal could be improved. Tested shoehorns and infill sites for proper network integration and E911. Tested after retunes, rehomes, other maintenance window changes. • NSN/T-Mobile GSM Modernization (Atlanta). Coordinated with Nokia Engineer team to suggest test scenarios and drive routes that would produce required data to show new equipment had improved coverage. • MetroPCS microwave backhaul expansion for New York, New Jersey, and Miami. Line-of-sight survey work to locate proper placement of future equipment. Created detailed reports of each site in the link with redline drawings of placement, alignment details, and any issues that may impact install. Show less

    • United States
    • Utilities
    • 700 & Above Employee
    • Damage Prevention Specialist
      • Apr 2010 - Aug 2010

      • Assigned to DFW region for DART Light Rail and new toll highway expansion. Prevented damages to Verizon, Atmos, and Charter networks by meeting with various contractors and SUE firms with 811 and private locate requests to decide if work would interfere with underground lines. Reported conflicts to utility owners for line movement and helped keep prints up to date with newly moved lines placement. • Investigated damaged lines for fault. Reported on each ticket within 48 hours with notes, photos, and sketch drawings. Mentored new employees in the field on proper procedures and best practices. Provided ‘watchdog’ activities for high profile lines. Show less

    • United States
    • Telecommunications
    • 400 - 500 Employee
    • Drive Tester
      • Jul 2008 - Jan 2010

      • 3G UMTS network upgrade (Houston). Performed all prelaunch testing from stationary site approvals to cluster and market drives of different scopes. Reported problems seen in the drives to regional center to help meet KPIs, which allowed for an early public launch. • Chosen as lead of 12 teams to assist in specialty and nonstandard drive requests. Part of the first real world testing of Huawei data sticks and provided feedback on the bugs encountered. • UMTS phase 2 expansion (Los Angeles). Site, cluster, and market drives of expanded 3G areas. Accomplished another early launch and drove to create updated market wide baseline map. Show less

    • Line Locator
      • Sep 2006 - Sep 2007

      - Utility locator for gas, electric, cable, and telephone utilities across Dallas. Used as-builts and utility prints to protect customer lines from all sizes of construction and reported faulty/broken lines to keep infrastructure in working order for assigned area. Documented all locates with notes and photos to ensure proper billing and accurate reports through ticket system. Trusted with own time management to finish all pre-planned jobs within 2 days, all 24/7 emergencies within 2 hours. - Utility locator for gas, electric, cable, and telephone utilities across Dallas. Used as-builts and utility prints to protect customer lines from all sizes of construction and reported faulty/broken lines to keep infrastructure in working order for assigned area. Documented all locates with notes and photos to ensure proper billing and accurate reports through ticket system. Trusted with own time management to finish all pre-planned jobs within 2 days, all 24/7 emergencies within 2 hours.

    • United States
    • Government Administration
    • 200 - 300 Employee
    • Maintenance - Public Works
      • May 2004 - Sep 2006

      - Maintained sewer lines by cleaning and repairing sewer lines, correcting stoppages, repairing manholes, conducting preventative visual and camera truck inspections, testing for infiltration or ex-filtration, assisting with pump station repairs. - Repaired water and sewer taps by excavating to the main, tapping lines, running new services, assisting with the installation, repair and maintenance of water mains, valves, hydrants, meters and wells and logging water lines. - Laid and maintained water lines by using a backhoe to dig holes, installed, repaired and removed water meters, located water leaks, inspected, installed and repaired water lines, traced, located and tapped lines for the city and maintained and repairing fire hydrants. Show less

Education

  • Collin College
    Geographic Information Science and Cartography
  • Celina High School
    1999 - 2003

Community

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