Experience

Sweetbay Supermarket

• United States
• Retail Groceries
• 200 - 300 Employee

• Manager Business Process Change

  • Aug 2000 - Present

  Primary Objective: Assists with effective execution of standard practices. Support new initiatives to incorporate into standard practices. Collaborate across the organization to operationalize new or enhanced standard practices. Address concerns regarding process, labor standards and expectations. Drive the identification and implementation of business process improvements by analyzing data, standard practices, labor standards and metrics. Oversee the execution of the business process change model and educate business partners where needed. Support continuous improvement initiatives. Lead the Standard Practice and Training Guide documentation team. Support numerous Shared Services areas with respect to documentation of standard practices and training materials. Educate numerous areas of the organization with respect to the business process change model. Lead the communication team for all communication and communication processes needed for retail. Regional Training Specialist - Primary Objective: Coach and provide support to Regional District Training Coordinators. Design and teach Sweetbay Academy classes. Collaboratively design organizational development tools and support OD learning’s. Mentor and support HR area specialists. Create tools for retail including Store Walk design, Reactionaire feedback sheets, Scheduling Minimum Standard sheets, etc. Provide structured training guidelines for new DM’s, Store Managers and RMT’s. Collaborate with project leads to test, design standards, train and roll out new projects for the company, examples My Task, Operational Plans, etc. Deli / Bakery Merchandiser - Primary Objective: Create merchandising displays for all products, create ads, roll out ACIS, train department managers, create SMART action plans, support grand opening stores, support DM with plans and advise pertaining to department, associates and Store Management. Indirectly responsible for department sales, gross margins, etc. Show less



SuperValu NE Corporate Retail Group

• Bakery Merchandiser

  • 1998 - 2000

  Primary Objective: To meet budget requirements for the bakery departments of the corporate retail group. Requirements consist of gross margin dollars, sales, gross margin percentage, distribution percentage, SPEH, generating income from shows, making product buying decisions, setting bakery standards, creating weekly bakery ads, designing bakery departments for new stores and remodels, training bakery managers and bakers, etc. Primary Objective: To meet budget requirements for the bakery departments of the corporate retail group. Requirements consist of gross margin dollars, sales, gross margin percentage, distribution percentage, SPEH, generating income from shows, making product buying decisions, setting bakery standards, creating weekly bakery ads, designing bakery departments for new stores and remodels, training bakery managers and bakers, etc.



Penny Curtiss Baking Company

• Regional Sales/Field Technician Manager

  • 1990 - 1998

  Primary Objective: To guide and support southern New England sales manager, while maintaining and growing northern New England area. To acquire new customers, selling frozen dough products, merchandising products, creating sales floor and work area lay out for new bakeries, training bakery managers and bakers. Primary Objective: To guide and support southern New England sales manager, while maintaining and growing northern New England area. To acquire new customers, selling frozen dough products, merchandising products, creating sales floor and work area lay out for new bakeries, training bakery managers and bakers.