Director Of Technology

• Jun 2022 - Present

MIS Technician

• Sep 2017 - Jun 2022

-Responsible for HelpDesk Tickets throughout Clay County. -Completes Hardware and Software deployments for all Departments within Clay County. -Manage and Complete Tier I projects. -Responsible for set up, creation and badge access for New Hires, Transfers and Terminations. -Set up, deploy and maintain new and current equipment for Clay County Fire Rescue which includes Cellular Wireless Gateways, LifePak15's and Panasonic Toughbooks in each Emergency Response Unit. -Install and… Show more -Responsible for HelpDesk Tickets throughout Clay County. -Completes Hardware and Software deployments for all Departments within Clay County. -Manage and Complete Tier I projects. -Responsible for set up, creation and badge access for New Hires, Transfers and Terminations. -Set up, deploy and maintain new and current equipment for Clay County Fire Rescue which includes Cellular Wireless Gateways, LifePak15's and Panasonic Toughbooks in each Emergency Response Unit. -Install and maintain CAD software used for Receiving, Dispatching and Tracking Units for use by Clay County Fire Rescue. -Maintain the Hardware and Software used throughout Clay County Library Services for both Internal devices and Public Use devices. -Maintain and Troubleshoot Software used throughout each Department of Clay County Board of County Commissioners. -Train New MIS Technicians. Show less -Responsible for HelpDesk Tickets throughout Clay County. -Completes Hardware and Software deployments for all Departments within Clay County. -Manage and Complete Tier I projects. -Responsible for set up, creation and badge access for New Hires, Transfers and Terminations. -Set up, deploy and maintain new and current equipment for Clay County Fire Rescue which includes Cellular Wireless Gateways, LifePak15's and Panasonic Toughbooks in each Emergency Response Unit. -Install and… Show more -Responsible for HelpDesk Tickets throughout Clay County. -Completes Hardware and Software deployments for all Departments within Clay County. -Manage and Complete Tier I projects. -Responsible for set up, creation and badge access for New Hires, Transfers and Terminations. -Set up, deploy and maintain new and current equipment for Clay County Fire Rescue which includes Cellular Wireless Gateways, LifePak15's and Panasonic Toughbooks in each Emergency Response Unit. -Install and maintain CAD software used for Receiving, Dispatching and Tracking Units for use by Clay County Fire Rescue. -Maintain the Hardware and Software used throughout Clay County Library Services for both Internal devices and Public Use devices. -Maintain and Troubleshoot Software used throughout each Department of Clay County Board of County Commissioners. -Train New MIS Technicians. Show less

Systems Support Analyst

• Oct 2016 - Jan 2017

• Created, removed and set rights/policies for users in Active Directory. • Created email accounts using Microsoft Exchange. • Imaged Desktops and Laptops using KACE and set them up according to Fanatics policy. • Supported Zebra label printers and Datalogic scanners that were used on the warehouse floor. • Used ServiceNow ticketing system to resolve user issues and created my own tickets for issues that required higher level resolution. • Created users and set rights in… Show more • Created, removed and set rights/policies for users in Active Directory. • Created email accounts using Microsoft Exchange. • Imaged Desktops and Laptops using KACE and set them up according to Fanatics policy. • Supported Zebra label printers and Datalogic scanners that were used on the warehouse floor. • Used ServiceNow ticketing system to resolve user issues and created my own tickets for issues that required higher level resolution. • Created users and set rights in eWarehouse and DemandMade in which I supported said users throughout Fanatics’ 2016 Peak Season. Show less • Created, removed and set rights/policies for users in Active Directory. • Created email accounts using Microsoft Exchange. • Imaged Desktops and Laptops using KACE and set them up according to Fanatics policy. • Supported Zebra label printers and Datalogic scanners that were used on the warehouse floor. • Used ServiceNow ticketing system to resolve user issues and created my own tickets for issues that required higher level resolution. • Created users and set rights in… Show more • Created, removed and set rights/policies for users in Active Directory. • Created email accounts using Microsoft Exchange. • Imaged Desktops and Laptops using KACE and set them up according to Fanatics policy. • Supported Zebra label printers and Datalogic scanners that were used on the warehouse floor. • Used ServiceNow ticketing system to resolve user issues and created my own tickets for issues that required higher level resolution. • Created users and set rights in eWarehouse and DemandMade in which I supported said users throughout Fanatics’ 2016 Peak Season. Show less

Intern

• May 2016 - Aug 2016

• Installed hardware and software. • Repaired customer PCs. • Troubleshot a variety of computer issues. • Scanned for and removed viruses/malware/adware on customer PCs. • Built custom PCs to sell on the sales floor. • Installed hardware and software. • Repaired customer PCs. • Troubleshot a variety of computer issues. • Scanned for and removed viruses/malware/adware on customer PCs. • Built custom PCs to sell on the sales floor.

Shipping/Receiving Clerk

• Nov 2006 - Aug 2014

• Accurately prepared orders by pulling material from stock. • Participated in the shipping of company goods to various customers. • Verified accuracy of shipments. • Processed paperwork and signatures of shipments. • Operated forklift in a safe and efficient manner. • Pulled orders via pick ticket and handles pick ticket process. • Loaded and unloaded delivery trucks for the purpose of receiving stock and preparing for transport. • Accurately prepared orders by pulling material from stock. • Participated in the shipping of company goods to various customers. • Verified accuracy of shipments. • Processed paperwork and signatures of shipments. • Operated forklift in a safe and efficient manner. • Pulled orders via pick ticket and handles pick ticket process. • Loaded and unloaded delivery trucks for the purpose of receiving stock and preparing for transport.