Matt McCann
Support Team Leader at Engage ESM Limited- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Milton Keynes, England, United Kingdom, UK
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Experience
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Engage ESM, an Eviden Business
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United Kingdom
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IT Services and IT Consulting
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200 - 300 Employee
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Support Team Leader
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Nov 2015 - Present
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Senior Technical Support Consultant
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Aug 2007 - Nov 2015
Service Now Technical Specialist (2012 - current)- Certified administrator and implementor. - Supporting and developing bespoke systems for a large customer base.- Leading discussions for workshops and customer engagements. - Exposure and expertise in all aspects of Service Now platform.4 years as an IBM Technical Consultant- Responsible for supporting IBM Tivoli Netcool systems for a wide range of customers (OMNIbus, Impact, WebTop, ITNM). - Developing and maintaining in-house IBM Tivoli Netcool solution. - 4 years IBM Tivoli Netcool solution deployment in a variety of sectors. Show less
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