Matt Mayes
Team Lead Manager at Honor Security, Inc.- Claim this Profile
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Topline Score
Bio
Sharen Blowers
Matt was always patient and polite when assisting employees with hardware and software problems. His ability to understand non-technical users and act as a translator between vendor and client was a great help to me on the implementation of several projects. Matt's IT knowledge and skills are good; however, his best skill is his ability to work well with many different people.
Sharen Blowers
Matt was always patient and polite when assisting employees with hardware and software problems. His ability to understand non-technical users and act as a translator between vendor and client was a great help to me on the implementation of several projects. Matt's IT knowledge and skills are good; however, his best skill is his ability to work well with many different people.
Sharen Blowers
Matt was always patient and polite when assisting employees with hardware and software problems. His ability to understand non-technical users and act as a translator between vendor and client was a great help to me on the implementation of several projects. Matt's IT knowledge and skills are good; however, his best skill is his ability to work well with many different people.
Sharen Blowers
Matt was always patient and polite when assisting employees with hardware and software problems. His ability to understand non-technical users and act as a translator between vendor and client was a great help to me on the implementation of several projects. Matt's IT knowledge and skills are good; however, his best skill is his ability to work well with many different people.
Credentials
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Prepare for the Cisco CCNA (200-301) Exam
LinkedInMay, 2022- Sep, 2024 -
Bachelor of Science in Business
University of PheonixApr, 2022- Sep, 2024 -
Bachelor of Science in Business
University of PheonixApr, 2022- Sep, 2024
Experience
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Honor Security, Inc.
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United States
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Security and Investigations
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1 - 100 Employee
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Team Lead Manager
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Oct 2015 - Present
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Trapeze Group
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Canada
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Software Development
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500 - 600 Employee
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Customer Care Analyst
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Aug 2014 - Sep 2015
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Granger
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Food and Beverage Services
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1 - 100 Employee
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IT Coordinator
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Jan 2014 - Jun 2014
As Coordinator, I plan and coordinate all IT projects for multiples sites in multiple cities and states. This includes:• Organizing and communicating with all contractors and associates working on a project• Managing IT contractors to keep projects on time by managing their priorities and work flow• Overseeing and maintaining the networks, computers and cellphones for all Granger locations• Researching new technologies and services• Planning and monitoring phone, cell phone and internet usage and determining the capabilities, capacity and requirements for them• Planning for upgrades when needed• Paying and coding all IT related invoices
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IT Manager
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Sep 2006 - Jan 2014
• Leadership, performance management, training and recruiting of 3 employees• Managed yearly IT budgets between $300K and $750K• Ensure communication and accountability for results through metrics and reporting• Managed project portfolio of $1.2 MM and 25 projects (eg. VOIP, video surveillance, electronic card access, AVL, hardware replacement and finance system)• Design, implementation, and management of Disaster Recovery System, VMware, network back-up, fail-over including High Availability VMware servers and SQL• Maintenance of 6 Virtual Host, 43 Virtual Guest machines, 18 physical servers in 2 locations• Management of 6 application servers, 2 database servers, a reporting server and a test server for the production servers (Trapeze software program suite)• Responsible for major software upgrade to the Trapeze program suite (business critical)• Manage and monitored 290 cellular phones and cellular modems used by staff and in our vehicles along with 260 mobile computers for communication and AVL purposes
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Kalamazoo Public Library
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Libraries
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1 - 100 Employee
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IT System Admin
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Feb 2000 - Sep 2006
As a Systems Analyst, my daily activities included:• Researched, recommended and implemented new technologies, products and software • Budgeted and kept inventory of all IT related technology and products• Supervised the work of other IT staff members• Lead projects such as companywide upgrades • Managed user accounts and group policies • Ordered, built, installed, troubleshot, and maintained 225 PCs, 100 thin clients, 23 servers, printers, laptops, projectors, PDAs and networking equipment during business hours and while on-call• Installed, backed up and upgraded hardware and software• Provided email, on-site and phone support for 300 staff members in six locations
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Kalamazoo Valley Community College
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United States
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Higher Education
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400 - 500 Employee
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Helpdesk Technician
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Sep 1999 - May 2000
As a Help Desk Technician, I:• Answered the questions of students and staff pertaining to Windows 98, Office 2000, Group Wise, Novell, general PC questions and course specific software questions• Basic troubleshooting and imaging of all PCs in the computer lab and classrooms As a Help Desk Technician, I:• Answered the questions of students and staff pertaining to Windows 98, Office 2000, Group Wise, Novell, general PC questions and course specific software questions• Basic troubleshooting and imaging of all PCs in the computer lab and classrooms
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Education
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University of Phoenix
Bachelor of Science - Business Administration, Business Administration and Management, Project Management
Community
